Lexus of Brookfield

I’ve worked with Brenda on 2 different occasions. I can always count on her honesty, positivity and quick reply! I love working with her! always count on her honesty, positivity and quick reply! I love working with her! More

I called in from state of Indiana, the process is easy I called in from state of Indiana, the process is easy and hassle free. I’d recommend to others to come to this dealership. Ask for Kevin or Scott, t I called in from state of Indiana, the process is easy and hassle free. I’d recommend to others to come to this dealership. Ask for Kevin or Scott, they are really helpful and giving the car shopping experience easy and smooth. Thank you. More

He was very cool down to earth and was very professional and made sure I got everything I ask for will definitely do business with him again it was a pleasure and made sure I got everything I ask for will definitely do business with him again it was a pleasure More

Had a great experience working with Al on leasing an ES 250. He made the process painless and efficient. Nate was also fantastic, and I will absolutely come back to Lexus of Brookfield for my next lease. 250. He made the process painless and efficient. Nate was also fantastic, and I will absolutely come back to Lexus of Brookfield for my next lease. More

Been buying cars for lets just say too long,when i walked into Lexus of brookfield and was met by And,. from the initial greeting to the time i left he was the consumate professional. HE ACTUALLY LISTENED .I into Lexus of brookfield and was met by And,. from the initial greeting to the time i left he was the consumate professional. HE ACTUALLY LISTENED .I guess what im saying is if your looking for a great car buying experience,if you go to Lexus of Brookfield make sure you ask for ANDY. More

This is the worst dealerships I have ever dealt with!!! I bought a used car in which I was forced to take an additional package filled with products and services I didn’t need. The sales guy told me finan I bought a used car in which I was forced to take an additional package filled with products and services I didn’t need. The sales guy told me finance would help me remove it. At which time I was told that it was a requirement and there was nothing I could do. It pay the additional $1700 for the package. So after much back and forward I ended up still buying the car with the package. Months later I look into Kahu one of the services I was forced to get and the dealership never set it up. I made several calls in which I was told it would be taken care of. No one return any of my calls and about two weeks later I get an email that it was finally set up. Again with no return call or follow up. I’ve used the service department again for the package items I was told I had to get and they tell me I don’t have that item in my package. They refer me again to the sales dept. All I really wanted was the car and not to waste $1700 on useless item but with this dealership that is impossible!!! I will never buy a car here again or use them in any way. It’s nothing but problems and bait and switch!! The sales guy was new and seemed to not know what he was talking about or anything related to the process of buying a car. Not impressed! More

It was a pleasure working with Isaac for the purchase of anew NX300 for my wife. I will look forward to working with Isaac again in 2 years. Thanks, Carl anew NX300 for my wife. I will look forward to working with Isaac again in 2 years. Thanks, Carl More

Al Zinda personable salesman. Top notch. Had our car ready for pick up. Not pushy. Dealership very clean. Class act with roses after the deal. ready for pick up. Not pushy. Dealership very clean. Class act with roses after the deal. More

Kevin bell was exceptional. He was polite and attentive to my request. I intend to return for my wife’s next vehicle purchase and look for Kevin. to my request. I intend to return for my wife’s next vehicle purchase and look for Kevin. More

Many thanks to Keven Bell for contacting a dealer in Chicago, and having the vehicle I wanted driven up to Brookfield within 24 hours. Thank you for always being professional and patient throughout the Chicago, and having the vehicle I wanted driven up to Brookfield within 24 hours. Thank you for always being professional and patient throughout the process. Many thanks to Wade Schumacher for breaking down the overwhelming number of bells and whistles on the RX so that I felt comfortable before driving off the lot. The YouTube channel has been helpful as questions come up. Many thanks to Verbie Swanigan for explaining every charge, fee, and tax, as well as his patience. Our laugh out loud moment while trying to determine the RX’s color (black vs. caviar) has been shared with my whole family and gets funnier every time I tell it. More