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Lexus of Brookfield

Brookfield, WI

4.9
3,360 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,360 reviews

February 23, 2021

Out of all my car buying experiences this was by far the most pleasant. Everyone I encountered was very friendly, knowledgeable and helpful. I love my new ES 250 all wheel drive. It’s gotten me safely thro More

by Casey P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin
Feb 24, 2021 -

Lexus of Brookfield responded

Casey, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2021

I am now on my 7th Lexus from IS to ES to NX and beyond, there is no vehicle on the planet engineered quite like a Lexus! Lexus of Brookfield, 4 times now Wisconsin Dealer Rater Dealer of the year is the p More

by bacedot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Lexus of Brookfield responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 22, 2021

Lexus of Brookfield is the best place that you can work at, we are a big family everyone card for the others, which make the environment very good to be successful! I am very blessed to be a part of this More

by beckoo_2410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rench, Michael Wandrey
February 22, 2021

I leased a new RX350 from Lexus of Brookfield. The White Glove experience from Elisha was amazing. He reviewed the vehicle with me and all of the incredible features of the 2021 RX. More

by bobhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Springsteen , Nate Rench, Lexus Wade Technology Dept, Samuel Kentowski
Feb 24, 2021 -

Lexus of Brookfield responded

Hello there, thank you for your positive review. We're glad to hear that you found Elisha here at Lexus of Brookfield so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Feb 24, 2021 -

bobhill responded

Thank you!

February 22, 2021

Lexus of Brookfield has taken care of 4 leases for my company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rench, Verbie Swanigan, Andy Ratner
Feb 23, 2021 -

Lexus of Brookfield responded

Tamara, thank you so much for your feedback! Sam will be very happy to hear about your kind words and high star rating!

February 22, 2021

Would recommend Lexus of brookfield to any of my family and friends considering a new or used vehicle. I had such an amazing experience! Love my new ES350! More

by Iccampell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, Samuel Kentowski
Feb 24, 2021 -

Lexus of Brookfield responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 22, 2021

Highly recommend Lexus of Brookfield. Alan Zinda, Nate Rench, and Samuel Kentowski were professional and their customer service was unlike anything I've experienced at a car dealership before. If you are More

by Alex H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rench, Samuel Kentowski, Alan Zinda
Feb 24, 2021 -

Lexus of Brookfield responded

Alex, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2021

Isabelle was very friendly from the first time we walked into the dealership. Answered all our questions and all our phone calls we made to her within the week before we came into actually purchase our car. More

by Brian Jankowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski
February 21, 2021

Great people! I have serviced and bought 5 cars there in the last 5 years. I will continue to purchase and service vehicles there in the future. More

by jtp2315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
Feb 23, 2021 -

Lexus of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2021

Service was great from top to bottom. Would use again. Fair, honest and trustworthy. Enjoyed the use of a loaner car while mine was in service More

by sal_palmisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Downing
Feb 23, 2021 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction, Sal! Please let us know if there is ever anything else we can assist you with.

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