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Lexus of Brookfield
Brookfield, WI
3,530 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,530 reviews
April 07, 2025
Dealership was very clean and employees were attentive and helpful. Isaac was great- he knew what we were looking for, remembered details (names, needs, etc) and was very personable. Glad to work with him and helpful. Isaac was great- he knew what we were looking for, remembered details (names, needs, etc) and was very personable. Glad to work with him! More
by Plow2018
April 07, 2025
The staff were amazing. I bought an older model car with almost no miles on it and I couldn't believe that they actually went to the trouble of putting brand new tires brake I bought an older model car with almost no miles on it and I couldn't believe that they actually went to the trouble of putting brand new tires brakes and rotors on the car. The car only had 12,000 miles on it and they did it anyway. I've never seen anything like that before. It also has a new battery in it and plenty of gas to drive home. More
by Seanlinnan
April 06, 2025
Everything worked out well. Al was very attentive to what we were looking for. No pressure. Pricing was clear. Test driving was good. Paperwork went smoothly and was straightfor Al was very attentive to what we were looking for. No pressure. Pricing was clear. Test driving was good. Paperwork went smoothly and was straightforward and well organized. Dealership is very well maintained. More
by North of Milwaukee
Employees Worked With
April 06, 2025
Thank you, Bob, for all your help, kindness, and patience during my time purchasing the SUV. Working with you was so enjoyable, and I cannot wait to send friends and family your way when buying a car! during my time purchasing the SUV. Working with you was so enjoyable, and I cannot wait to send friends and family your way when buying a car! I am so excited to drive my new SUV. You made this such an incredible experience. Thank you and everyone at Lexus of Brookfield for such exceptional customer service. Look forward to all the new adventures! Thanks again, Bob! More
by westbendjen
Employees Worked With
April 05, 2025
Bob Hill is nothing short of a Lexus legend! Once again, Bob delivered an experience that was nothing less than extraordinary. From the moment we walked through the doors, he greeted us not j Once again, Bob delivered an experience that was nothing less than extraordinary. From the moment we walked through the doors, he greeted us not just as customers, but like long-lost friends. He took the time to truly listen—asking just the right questions to understand exactly what we wanted. No fluff. No pressure. Just pure professionalism with a personal touch that’s become Bob’s signature. In what felt like no time at all, he located the perfect NX350h, and just weeks later, it was sitting proudly in our garage. Every step of the way, Bob made the process seamless, stress-free, and even fun. He’s a master of his craft, and more importantly, he genuinely cares. If you're thinking about buying a car—stop thinking and just call Bob. He’s not just our go-to guy… he’s the only one we trust. This wasn’t just a car purchase. It was a VIP experience. Thank you, Bob—you’ve set the gold standard once again! More
by bherda26
Employees Worked With
April 02, 2025
Bob Hill was extremely kind and easy to talk to. He made sure I was satisfied during the entire process and I will be recommending him to others. He made sure I was satisfied during the entire process and I will be recommending him to others. More
by nolanlucasd
Employees Worked With
April 01, 2025
MK was very personable and did a great job keeping the purchase process moving along even with the dealership being busy. Thanks so much. purchase process moving along even with the dealership being busy. Thanks so much. More
by mroller0930
March 31, 2025
Josiah demonstrated exceptional professionalism and provided outstanding customer service throughout our interaction. Thank you for the experience. provided outstanding customer service throughout our interaction. Thank you for the experience. More
by Rajveer1014
Employees Worked With
March 31, 2025
Bob Hill was great the negotiation started off slow but ended up super Bob really helped us he's an honest fair guy super sales person I highly recommend to buy your next car from Bob ended up super Bob really helped us he's an honest fair guy super sales person I highly recommend to buy your next car from Bob More
by Mark.miller4477
