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Lexus of Brookfield

Brookfield, WI

4.9
3,361 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,361 reviews

January 28, 2021

I have worked with Wade on a number of occasions. My husband and I have purchased a few Lexus autos from your dealership. Wade has been wonderful. He is very knowledgeable and is an excellent communicat More

by inesita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade , Lexus Wade Technology Dept
Feb 02, 2021 -

Lexus of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 28, 2021

Bob and team did a great job of getting me in on my busy schedule. I would definitely recommend and come back in the future More

by touchdownhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Lexus of Brookfield responded

Hi, here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 26, 2021

Dave is extremely helpful and patient to us our inquiries. We are very satisfied with our experience in buying our car. He’s a customer oriented agent. Thank you Dave!! More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bray, Samuel Kentowski
Jan 27, 2021 -

Lexus of Brookfield responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2021

Lexus of Brookfield is a beautiful, clean building. Great experience working with Jim Janowski and Bob Hill. Jim was so knowledgeable about cars, made me feel like I was in the right place talking to the rig More

by ljstaude
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Janowski, Verbie Swanigan
Jan 27, 2021 -

Lexus of Brookfield responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

January 25, 2021

Everyone we worked with was great, very knowledgeable and never felt pressured, made my decision process very easy. Everyone was super friendly and helpful and went above and beyond making my experience a gr More

by Graciems723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Trad, Lexus Wade Technology Dept, Samuel Kentowski
Jan 27, 2021 -

Lexus of Brookfield responded

Thank you so much for your positive comments about Lexus of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2021

Best car buying experience of my life! They treat you like royalty. Everyone was super nice, friendly and knowledgeable. I will definitely go back to Lexus of Brookfield and my main man Jim Janowski! More

by dibutt55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski, Verbie Swanigan
Jan 27, 2021 -

Lexus of Brookfield responded

We are so happy to read such a great review about Lexus of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2021

Very friendly and easy to work with! Kept in touch and made sure to get our car ready as quickly possible as we came from out of town! More

by Mombutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
Jan 26, 2021 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2021

They were very friendly and made the process go more smoothly and knowledgeable;good advice. Kind to our young children while they hung out there. More

by zandrawebster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski, Lexus Wade Technology Dept
Jan 26, 2021 -

Lexus of Brookfield responded

Hi, thank you so much for your positive comments about Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 23, 2021

The experience at Brookfield Lexus was excellent. I drove all the way from Chicagoland to look for a car and bought my car from them due to the service. Kevin in sales provided upfront and honest information More

by ckarney79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, Verbie Swanigan
Jan 26, 2021 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 23, 2021

The team was terrific... Wade, Jim, Sam, and Elisha..My The team was terrific... Wade, Jim, Sam, and Elisha.. My second car here and I’ll be back .... I will recommended them to everyone I know. They wer More

by pmountin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Janowski, Lexus Wade Technology Dept
Jan 26, 2021 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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