Lexus of Brookfield

Very friendly and helpful. Dan knew the car and was fully able to answer our questions. Timely with appointments. Car was ready when promised and in excellent condition. Fin Dan knew the car and was fully able to answer our questions. Timely with appointments. Car was ready when promised and in excellent condition. Financial closing went seamlessly. More

Thanks so much Bob Hill for all your help, Your professional and friendly approach made the process really easy for me. I’ll definitely recommend you to family and friends!!! professional and friendly approach made the process really easy for me. I’ll definitely recommend you to family and friends!!! More

Be careful of this dealership if you care about service after the sale. We drove 5.5 hours to purchase our Lexus GX at Brookfield. We were told the car already had Xpel PPF applied so we paid for that wit after the sale. We drove 5.5 hours to purchase our Lexus GX at Brookfield. We were told the car already had Xpel PPF applied so we paid for that with the purchase. We were also told the Xpel would be warrantied anywhere we lived. Our salesperson told us there may be bubbles or wrinkles in the Xpel at first but everything would smooth out after 2 weeks. We had a section in the front at the edge that did not adhere well and never smoothed out leaving a crease. When we asked our salesperson to help us find a place to have it fixed his solution was for them to send someone to us 5.5 hours away to pick up our car and drive it back to Brookfield for the repair! There are Xpel dealers near us where we could have had the repair completed but they didn't want to pay for it. I refused to let a stranger take my brand new Lexus on a 11 hour round trip road trip when the repair could be completed locally. I was told the GM would be in touch with me to find a solution. I have texts with the salesperson telling me I should just be happy because I was lucky he sold me the vehicle because he could have marked it up above MSPR and sold it for more. Three weeks later I still don't have a call from the GM. It also took them 5 weeks to send me a check for my overpayment from the payoff of my trade in. More

Isaac is great to work with and makes buying a car simple. He made sure we were in and out in the timing we needed simple. He made sure we were in and out in the timing we needed More

Bob, keeps the buying process moving forward and take takes pride in getting everything right for the customer. takes pride in getting everything right for the customer. More

MK and Phil were the best! Great experience with this purchase. I would look them up if I were walking through the door for the first time. Great experience with this purchase. I would look them up if I were walking through the door for the first time. More

I drove 2 hours to purchase my new to me Lexus at Brookfield. Isaac was fantastic and helped to move me through the process quickly. He assured that the truck was detailed and looking fantastic. Fina Brookfield. Isaac was fantastic and helped to move me through the process quickly. He assured that the truck was detailed and looking fantastic. Financing and documentation was smooth. Everyone was very down to earth and friendly. I never felt uncomfortable or pressured. I was out the door with my Lexus in a little over 2 hours. A Great experience. A big Thank You to the whole team at Brookfield Lexus. More

Great experience at Lexus of Brookfield. Working with Bob Hill went very smooth, he is professional, personable and easy to work with. I will be back next time I need a vehicle. Working with Bob Hill went very smooth, he is professional, personable and easy to work with. I will be back next time I need a vehicle. More

Bob Hill was great! Very smooth process. Thank you Bob!:). Finance guy Jeff was a good dude. Very smooth process. Thank you Bob!:). Finance guy Jeff was a good dude. More

Bob Hill was our sales consultant. Bob was personable, an excellent listener and very knowledgeable about the Lexus RX350. He answered our questions as well as pointed out new features Bob was personable, an excellent listener and very knowledgeable about the Lexus RX350. He answered our questions as well as pointed out new features on this Lexus. It was a pleasure working with him. More