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Lexus of Brookfield

Brookfield, WI

4.9
3,380 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,380 reviews

July 30, 2019

Customer business is greatly appreciated here! Jim Janowski provided to me amazing customer service. I haven’t experienced such understanding of my preferences at any of auto dealers I worked wit More

by Nely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski, Jordon Klein
Jul 31, 2019 -

Lexus of Brookfield responded

Nely, thank you for your positive review. We're glad to hear that you found Jim and our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 29, 2019

Easiest car purchase ever. Lexus Wade knows everything! All of the staff was very friendly and helpful. Scott our salesperson was a pleasure to deal with. We basically bought More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad, Lexus Wade Technology Dept, Verbie Swanigan
Jul 31, 2019 -

Lexus of Brookfield responded

Jenny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. Please don't hesitate to reach out if there's anything we can do for you. Take care.

July 28, 2019

buying experience Buying was easy and mu salesman Dale Roeglin was excellent. Like he told me, "Dan there are no problems only solutions." And that was true! More

by jdoe33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel
Aug 01, 2019 -

Lexus of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

July 28, 2019

Wonderful experience all together From the moment we walked into the dealership to the end everyone was very friendly and welcoming. Coral our sales person, was very professional, nice More

by Naz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rench, Lexus Wade Technology Dept, Coral Stull
Jul 30, 2019 -

Lexus of Brookfield responded

Congratulations on your new car, Naz! It is great to hear our Staff was knowledgeable and pleasant to work with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 27, 2019

Great I hate buying a car. This was a great experience. Everything was very smooth and quick. A good experience. Will be back. My third car from here. Alway More

by Jimfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Weness Tech Dept, Dave Bray, Jordon Klein, Michael Wandrey
Jul 30, 2019 -

Lexus of Brookfield responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Brookfield!

July 27, 2019

Funnynum1 I stopped in to look at a vehicle I tracked online. Right from the beginning I was welcomed. During the test drive , Dave Bray, explained the featur More

by FunnyNum1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rench, Dave Bray, Verbie Swanigan
Jul 30, 2019 -

Lexus of Brookfield responded

We appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We want all our customers to feel this way when leaving our dealership!

July 26, 2019

Easy Processes I stopped in to look at the sedans to see how they drove. I ended up loving the Lexus ES and I was surprised with how upfront everyone was here at Le More

by Lexus ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rench
Jul 28, 2019 -

Lexus of Brookfield responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

July 25, 2019

Wade Schumacher Yesterday Wade Schumacher provided extraordinary service by coming to help us solve our garage door opener problem & then proceeded to make it compati More

by RjzJaz
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 28, 2019 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Take care!

July 25, 2019

Positive experience Wade did a great job explaining the technical features of our new leased ES350. He is knowledgeable, helpful, and easy to talk to. We were very happy More

by SueB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Johns, Mike Oleniczak, Lexus Wade Technology Dept
Jul 28, 2019 -

Lexus of Brookfield responded

Here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

July 24, 2019

Pleasantly surprised! People were very polite and helpful. Top notch all the way. We purchased the NX 300 model as it fit all our needs and wants. More

by Blessed
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin, Lexus Wade Technology Dept
Jul 28, 2019 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

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