Lexus of Brookfield

Positive experience at Lexus of Brookfield Joe Palmisano,Dan Bates & Wade Schumacher made for a positive experience at Lexus of Brookfield. Dan did an excellent job selling & following up after Joe Palmisano,Dan Bates & Wade Schumacher made for a positive experience at Lexus of Brookfield. Dan did an excellent job selling & following up after our purchase. Wade Schumacher did an excellent job explaining the technical aspects of our new NX. More

An enjoyable memorable car purchasing experience I have never enjoyed purchasing vehicles. Dale, Wade Verbie and the staff who put the additionsl coating on the hood went out of their way to be dow I have never enjoyed purchasing vehicles. Dale, Wade Verbie and the staff who put the additionsl coating on the hood went out of their way to be down to earth, personable, patient, considerate, caring, while being knowledgeable. My husband has been through xxxx and back with cancer and the treatment residue effects. Dale's patient respectable yet humored approach meant everything to both of us. DALE sets the environment, the pisitive tone with everyone there, and LEADS all to solutions. I teach LEADERSHIP in businesses for Northwestern University and I recognize gems. Dale is a gem. Wade is an artist who teaches and guides with sincere love of the product. He brings joy to the learning experience. Verbie is a trustworthy guide in adding features, warrants, as well as finance. He is sincere in his approach and dedicated to his position. Note We already spoke to 2 family friends, who ate purchasing within next year. We highly recommended traveling to work with this dealership and especially Dale. More

Lexus for 30 years. We have been buying Lexus cars for 30+ years so obviously we love the brand. We have had a few LX's when our kids were little and we carted them ever We have been buying Lexus cars for 30+ years so obviously we love the brand. We have had a few LX's when our kids were little and we carted them everywhere. However the consistent model we have always had is the LS sedan. There is no better luxury car out there for us. We tried BMW's, Cadillacs, and Mercedes but nothing is as easy to drive, maintenance free, or comfortable as the LS. Now we are enjoying the LS500 we just purchased and it is "the best car I have ever had" according to my husband!! Lexus of Brookfield and Dale have been our go-to place to make these purchases because they offer sterling service and honest deals. We, of course, will be back! P.S. Love the added attention and service of Wade to talk us through the technology that has been an enhancement to the new car. As "old school" purchasers this is an invaluable benefit. Thanks, Wade!!! More

Exceptional service From management, sales , customer service everyone is very, very attentive to your needs. If your looking for a great experience and outstanding servi From management, sales , customer service everyone is very, very attentive to your needs. If your looking for a great experience and outstanding service, Lexus of Brookfield is your place! More

New and future Lexus Owner I just leased a 2019 Lexus RX350. What a wonderful experience!! I do not believe I have ever said that about dealing with car buying. I first met S I just leased a 2019 Lexus RX350. What a wonderful experience!! I do not believe I have ever said that about dealing with car buying. I first met Sam on the sales floor and in 20 minutes he taught me more than I ever learned in all of my years of dealing with car dealerships. Honest and engaging sold me early in the process. Nate was wonderful and helped me get the process rolling. Jordan made the paperwork manageable and clear. Signing away is never easy. He made it so. Wade took time to help me understand my new computer on wheels and left the door open for more tutoring in the future. I am not of the “tech” age but love what this car has within it. Thank you all. You made this a perfect experience! More

Great experience! It was a pleasure to work with Coral in buying my new car. The entire process was smooth and she was always willing to find the answers. It was a pleasure to work with Coral in buying my new car. The entire process was smooth and she was always willing to find the answers. More

New salesperson...great experience! Coral was a great help with the car purchase and Jordon was a rockstar with the financing! We were at the dealership most of the night and they took Coral was a great help with the car purchase and Jordon was a rockstar with the financing! We were at the dealership most of the night and they took great care of us. More

GPS help over phone Once again, Wade was great! He got my system rebooted in 1 minute over the phone! Best dealership around and I would recommend them to anyone and to Once again, Wade was great! He got my system rebooted in 1 minute over the phone! Best dealership around and I would recommend them to anyone and to also recommend all service is done there More

2019 ES 300H Purchase The purchase of my car was easy. I worked with Kevin Bell and Joe Palmisano. Wade gave me a good introduction into the technology of the 300H. He The purchase of my car was easy. I worked with Kevin Bell and Joe Palmisano. Wade gave me a good introduction into the technology of the 300H. He showed me some tips on entering addresses into the navigation system. I am a guy that will read the instruction manuals on the 300H. This car replaces my 2013 300H. Rick R. Shorewood, WI More

Lexus Wade is Awesome! Lexus Wade took the time and effort to ensure that we felt "empowered" to use the technology provided in our new Lexus. His teaching style is great Lexus Wade took the time and effort to ensure that we felt "empowered" to use the technology provided in our new Lexus. His teaching style is great and he offered to go above and beyond to ensure that we have a great experience. Highly recommend purchasing a car from Lexus of Brookfield to be able to leverage Wade's knowledge and teaching abilities! More