Lexus of Brookfield

Tech Support In Nov. 2014 I purchased a 2015 RX350 and have been extremely pleased. All of the sales and support personnel were very courteous, knowledgeable and In Nov. 2014 I purchased a 2015 RX350 and have been extremely pleased. All of the sales and support personnel were very courteous, knowledgeable and professional. Recently, my wife and I purchased new iPhones and I called the dealership for assistance in setting up the new phones on our vehicle. I was immediately connected with Wade Schumacher, Lexus of Brookfield's technical support professional. Wade immediately set up an appointment and quickly solved my problem and had our new phones working in quick order. I am obviously impressed with Wade. I am very impressed with Lexus of Brookfield for caring enough about their customers to provide the services of such a professional to their customers. Kudo's to Wade and Lexus of Brookfield. More

Excellent Experience Recently purchased my new car from Lexus of Brookfield and had an excellent experience. Wade Schumacher was very helpful in going over the features o Recently purchased my new car from Lexus of Brookfield and had an excellent experience. Wade Schumacher was very helpful in going over the features of the new vehicle and setting up my preferences with me. Excellent customer service experience. More

Just purchased my 3rd Lexus! Thank you to Scott Trad for making the transition from my old Lexus to my new Lexus a breeze. He did a great job of pointing out the differences betw Thank you to Scott Trad for making the transition from my old Lexus to my new Lexus a breeze. He did a great job of pointing out the differences between the two vehicles. He also did a tremendous amount of the legwork being conscious of my busy schedule and limited time. He was prompt, courteous and professional. Also thank you to Wade Schumacher for the time spent on two occasions helping to familiarize me with the many enhanced features in my new 2015 Lexus 350 RX. He was patient, courteous and knowledgeable. It saved me a tremendous amount of time not having to go through the manual and gave me hands on experience by the time I left the lot. More

amazing service Wade was an amazing teacher! I didn't even buy my car from the Brookfield dealer but he still helped set me up. I walked away over joyed and extremely Wade was an amazing teacher! I didn't even buy my car from the Brookfield dealer but he still helped set me up. I walked away over joyed and extremely informed on how to use all options in my Lexus! More

Wonderful care Yesterday I picked up my new RC 350 F Sport. What a sharp car and fun to drive. Everyone from Dale to Kevin to James to Wade were great. A special Yesterday I picked up my new RC 350 F Sport. What a sharp car and fun to drive. Everyone from Dale to Kevin to James to Wade were great. A special thanks to Wade the technology guy who was very patient as he he gave me nearly 2 hours of his time teaching me about this car. He also made me feel comfortable about calling back with questions which I'm sure there will be in the future. More

great service, pleasant experience This was our second new Lexus purchased at Lexus of Brookfield and we very pleased with the experience. The tech support from Wade Schumacher was ver This was our second new Lexus purchased at Lexus of Brookfield and we very pleased with the experience. The tech support from Wade Schumacher was very helpful and I'm sure we will be relying on him to answer questions that we have in the future. More

Great service. Have dealt with this dealership since 1992. Always received excellent service. Most recently have worked with Scott Trad, Wade Schumacher and Jeff S Have dealt with this dealership since 1992. Always received excellent service. Most recently have worked with Scott Trad, Wade Schumacher and Jeff Sayers. All were extremely helpful and professional. More

Outstanding Purchased a new Lexus RX 350 , a very pleasant experience , outstanding salesman ,Jeff Sayers and an Orientation by Wade Schumacher that was complete Purchased a new Lexus RX 350 , a very pleasant experience , outstanding salesman ,Jeff Sayers and an Orientation by Wade Schumacher that was complete and comprehensive . These individuals and the dealership are assets that one does not often see in the car industry . More

Great technology service I called Wade Schumacher (the Lexus Technology Specialist) because I was having problems pairing my phone. He called me back the same day and walked I called Wade Schumacher (the Lexus Technology Specialist) because I was having problems pairing my phone. He called me back the same day and walked me through step by step - I didn't even have to drive to the dealership! Thank you Wade for your prompt, knowledgable and professional service. More

Great New Car Buying Experience I just picked up my new car, and I was very pleased with the professionalism and helpfulness of the salesman (Michael) and the clarity of presentation I just picked up my new car, and I was very pleased with the professionalism and helpfulness of the salesman (Michael) and the clarity of presentation of all the technical bells and whistles (Wade). I was presented with several warranty add-ons, but there was no pressure to buy -- they were happy to let me read the material and come back later if interested. I always dread the process of buying a new car. These helpful professionals took a lot of the stress out of the whole process. More