Lexus of Brookfield
Brookfield, WI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,990 reviews
Glad I made the trip from Illinois to get my new car. Didn’t think I would get my CRV Sport Touring at a Lexus dealership but it was a nice price and my trade in for a 10 year old Tucson exceeded my expe Didn’t think I would get my CRV Sport Touring at a Lexus dealership but it was a nice price and my trade in for a 10 year old Tucson exceeded my expectation. Ryan was great! It was one of the best experiences in purchasing a vehicle. If I get the opportunity to get a Lexus…I would definitely make the trip to this dealership. Vanessa in finance was also great too! Glad I made the trip. Thanks again Cindy More
This is my 3rd time buying a vehicle with Lexus of Brookfield and working with Bob Hill as my salesman. Absolutely wonderful experience! I was on a tight timeframe, and Bob made the process smooth a Brookfield and working with Bob Hill as my salesman. Absolutely wonderful experience! I was on a tight timeframe, and Bob made the process smooth and efficient. Also thanks to Chris and Alex, from the finance and management teams. More
Jacarie aimed to please and he did. He worked hard to make the sale. Dealership was clean and personnel were kind and gracious. I will return for my net purchase. He worked hard to make the sale. Dealership was clean and personnel were kind and gracious. I will return for my net purchase. More
The service was mostly fine, but what really irritates me is the extra charges for things I didn't want on the car. They added clear stickers to parts of the car, a wheel lock system, and 'lifetime nitroge is the extra charges for things I didn't want on the car. They added clear stickers to parts of the car, a wheel lock system, and 'lifetime nitrogen.' The ridiculous nitrogen charge was removed when I argued, but they claimed everything was already completed 'per lexus.' Then, a week or so later I get a text from the salesman that the previous owner dropped off the wheel lock key and they'd mail it to me (which they tried to charge me for). Obviously it was already installed. Anyone buying from them in the future should pay attention to the CARS act that should be passed this summer- it prevents predatory additions to car purchases like this. More
Al Zinda was a great person to work with. My old car was in for service and when I decided to get a different car, he even brought the old car over so I could get all the stuff out of it. H My old car was in for service and when I decided to get a different car, he even brought the old car over so I could get all the stuff out of it. He went over all the options and was very knowledgable and personable. Would definitely work with him again. More
We needed a specific trim of a L-Certified 2022 Lexus RX 350 with triple beam headlamps and grey seats. I was willing to travel quite a distance to get one. Little did I know such cars are rare. Fortunately 350 with triple beam headlamps and grey seats. I was willing to travel quite a distance to get one. Little did I know such cars are rare. Fortunately, Lexus of Brookfield had two cars with low miles. The one that we bought had less than 4000 miles! Once I contacted the dealership, several people responded quickly. Lyndsey sent us a few emails; Claire even sent a video message! Our salesperson was Ben Noeske, a perfect gentleman. He was very helpful in processing the sales papers. Our drive to the dealership was almost five hours. Ben called us to ensure that we are not rushing and driving safely. He recommended where to have dinner. Once we reached the dealership, Ben was most hospitable, as if we were old friends. He and Chris at the finance office were prompt so that we could drive back home quickly. John Schloegl, in the technology department, went over all the new features of the car and helped us with the Lexus app. Our experience was wonderful at this dealership. Unfortunately, we live so far away that we cannot use their service department. I highly recommend this dealership. Call Ben, and he will give you a great, luxurious, and reliable Lexus. More
Great job from everyone involved with our purchase from start to the finish was a great experience!! start to the finish was a great experience!! More
Everyone at Lexus of Brookfield were great to work with. Especially Steve “the Greek”. He walks you through the process of picking up your car and wants to be sure your happy with your purchase. I even got Especially Steve “the Greek”. He walks you through the process of picking up your car and wants to be sure your happy with your purchase. I even got flowers and a photo to share with my friends and family. Thank you everyone ! You made the process smooth and easy. The price was the best around too and the service was superior. I highly recommend you buy from this dealership! More
Bob Hill and the entire team did an outstanding job from start to finish with the sale and delivery of my new vehicle, one of the best experiences ever!! start to finish with the sale and delivery of my new vehicle, one of the best experiences ever!! More