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Lexus of Brookfield

Brookfield, WI

4.9
3,348 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,348 reviews

March 04, 2023

Love this dealership! Bob Hill is awesome and was so genuine and helpful in helping me pick out my new car. He answered all of my questions and was very patient. 10/10 Rec More

by Bethanyannefink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

March 04, 2023

This message pertains to Robert H. W. Hill III. He assisted my family and I at the Greater Milwaukee Auto Show on Friday.at the Wisconsin Center regarding an impending purchase of a new More

by William P
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi William, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

March 04, 2023

Friendly and accommodating to all our car needs. Bob Hill is an exceptional salesman. We will be returning in the future.. More

by margretta2221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

March 04, 2023

Bob hill is the best car person I have ever worked with. Honest, transparent. Did not try to oversell me on anything. Most genuine car buying experience. Highly recommend! More

by Nathan.siudak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear our Staff Bob took such great care of you! We hope we can continue to be of service to you down the road!

March 04, 2023

Great cars, a trusted salesman in Bob Hill! Honest, trustworthy, dependable. Always gets back quickly when I have questions! More

by WKIII29
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2023

Lexus of Brookfield delivered top-notch service. Managers; Joe Palmisano, Mike Wandrey, and Will were very attentive to my needs and serviced me very quickly. They had me work with Bob Hill and Sam More

by dfink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wandrey
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 04, 2023

If you are looking for a new or used car Lexus of Brookfield is one of the best dealerships to find your dream car. Bob Hill is an awesome and amazing salesman. Thank you for working with me. More

by Gina
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us, Gina! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 03, 2023

Al made the sales process super easy; i enjoyed the working with him purchasing the UX. More

by slaterc20
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lexus of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

March 03, 2023

Nice salesman greets service I recommend to go there Zinda is good person we enjoy More

by Westkmart
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Mar 06, 2023 -

Westkmart responded

I truely enjoyed the customer service Alan Zinda provided, He definitely went above and beyond. He made sure we were happy and satisfied with the purchase. He took his time to explain and make sure we understood all ins and outs of the new car. I will definitely recommend Brookfield lexus dealership and you must buy a car from Alan Zinda. ***** - Anela A.

March 03, 2023

Unsatisfactory Dealership The sales people were Sammy and Bob Hill who both did an average to below average job. We had ordered the car long back, We were called in once, sat there for three hours and w More

by Unsatisfactory Dealership
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Aly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (262) 797-2000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction

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