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Lexus of Chandler

Chandler, AZ

Overview
Reviews
4.9
279 Reviews
Call Dealership (480) 421-4000

7430 W Orchid Lane

Chandler, AZ

85226

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Showing 279 reviews

January 03, 2024

Knowledgeable, great service, friendly. Sam Ladd is an awesome salesperson and does all of the above to perfection!! More

by Sheila DeMoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Penna, Sam Ladd
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Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your kind words about our salesperson and the positive feedback on knowledge, service and friendliness at Lexus of Chandler. You are valued here.

Helpful
January 03, 2024

Very easy to schedule the work being done, with a text verification. Explanation of the work and the options available. More

by vind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lopez
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Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your positive feedback. We're pleased to hear that our scheduling process and service explanation met your expectations at Lexus of Chandler. Your satisfaction is important to us.

Helpful
January 03, 2024

Joe is an excellent sale representative of this dealer. Straight forward and get the the deal. I came in, finished everything and drove my car home in two hrs. He still checked in with very often to see a More

by sammyho1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dax Wood, Mike Wills, Joe Rickoff, Davis Hoyt, Toddy Levy
Report | Print
Apr 13, 2024 -

Lexus of Chandler responded

We are happy to hear that you had a successful car purchase at Lexus of Chandler and appreciated your sales representative's straightforward approach. It is great to know everything was good and the deal was completed efficiently. Thank you for the 5-star review!

Helpful
January 02, 2024

Very easy to deal with; knowledgeable of their products. Very fair on trade-in value as well as new car pricing. Will definitely return for my next new car. More

by stargazerfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wills 5 stars! Also, Sing in Finance was great!
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Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your feedback about the fair pricing and our knowledge base at Lexus of Chandler. Looking forward to assisting you with your next new car purchase.

Helpful
December 25, 2023

Efficient, plenty of inventory, knowledgeable staff, easy to work with, courteous, attention to detail, respectful of time. More

by Proud Lexus Owner in Peoria AZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pignatello & Laurie in Finance
Report | Print
Apr 12, 2024 -

Lexus of Chandler responded

We appreciate your positive feedback regarding our inventory, staff knowledge and time management. Lexus of Chandler strives to provide such efficiency and courtesy every time. Thank you for sharing this experience with us.

Helpful
December 14, 2023

No high pressure and never felt like i was a sale Took time to answer question. No monkey business in the finance department. Smooth. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ladd
Report | Print
Apr 13, 2024 -

Lexus of Chandler responded

We appreciate your feedback at Lexus of Chandler. We attribute our seamless transactions to our dedicated team and their unwavering commitment to making car buying easy for all clients. Thank you!

Helpful
December 12, 2023

This was the least stressful car purchase I've ever made. I highly recommend Lexus of Chandler. Moumon was great salesperson, very knowledgeable!! Best experience. More

by alicev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moumen Alami
Report | Print
Dec 12, 2023 -

Lexus of Chandler responded

We appreciate your glowing recommendation. It's good to know Moumon provided you with a stress-free experience at Lexus of Chandler. Thank you for choosing us for your car purchase.

Helpful
December 03, 2023

Sam Ladd was very helpful in helping me pick a suv. Very clean service center . More

by ricklutz44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Ladd
Report | Print
Dec 04, 2023 -

Lexus of Chandler responded

We appreciate your positive feedback about services and assistance provided at Lexus of Chandler. We're happy Sam Ladd could assist you in your SUV selection. Hoping for the pleasure of serving you again.

Helpful
November 22, 2023

I found my preferred Lexus ES 350 via the Lexus of Chandler website. I was contacted immediately. The sales person was excellent. I purchased the car that day. The detail preparation for delivery to m More

by KJV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Morales, Mike Wills, Randy Usery
Report | Print
Nov 22, 2023 -

Lexus of Chandler responded

We greatly appreciate your feedback and love that you found the Lexus ES 350 of interest through the Lexus of Chandler website. Our team takes tremendous pride in ensuring a seamless experience for our customers. We're appreciative of your referrals; thank you for choosing us.

Helpful
November 18, 2023

Excellent buying experience. From start to finish the process was straightforward and easy. This transaction was the best experience in buying a car. More

by Drakox3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wills, Jordan Rosser
Report | Print
Nov 19, 2023 -

Lexus of Chandler responded

Thank you for your business and kind words. We strive to provide excellent and honest vehicle-buying experiences at Lexus of Chandler and we are glad our Sales Team did just that. Congratulations on your purchase.

Helpful
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