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Lexus of Chattanooga
Chattanooga, TN
1,025 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,025 reviews
July 09, 2014
Lexus of Chattanooga is the Best I have bought 3 cars from this dealership and had an excellent experience all three times. They have always gone out of their way to be helpful. All I have bought 3 cars from this dealership and had an excellent experience all three times. They have always gone out of their way to be helpful. All the way from purchasing my cars, explaining how features worked to getting them serviced. I would never go anywhere else to purchase another car. They are very friendly, helpful and try to get you the best price possible. Thanks David Hickman and Evan Gibson! More
by Jamiefinley
Employees Worked With
David Hickman. Evan Gibson
Helpful December 15, 2013
This place was an absolute nightmare when it came to servicing my Lexus RX350. I have had better customer service at the post office. Their "Service Director" was truly one of the most lacking individua servicing my Lexus RX350. I have had better customer service at the post office. Their "Service Director" was truly one of the most lacking individuals when it came to service that I have ever experienced. It is unfortunate because when I purchased the car at the same location I could not have been happier. Never again-find another dealer and stay away even if you must drive to the another city or state. More
by williamsgl
Employees Worked With
Evan Gibson
October 11, 2013
Called and left message for someone in used sales to call. Wanted to trade and upgrade car. Did not have what I was looking for on lot. However, salesman said he knew someone w/ a car that was thinki call. Wanted to trade and upgrade car. Did not have what I was looking for on lot. However, salesman said he knew someone w/ a car that was thinking about trading and would get back to me. 3 weeks later, I texted salesman to see if he had actually done what he said. He text back and said he did not have what I wanted on this lot. No other offers to see if they could get what I wanted. That was three months ago....haven't heard from salesman since. It's a shame that you have to beg salesmen to help sell you a car. REALLY!!!!!! I have to work in order to make a paycheck...guess they don't! To make matters worse, I took my lexus in to be serviced on a Tuesday. They said they were booked up. I called the next afternoon to make an appointment and they said they would not be able to do an oil change until Wed of the following week...again...REALLY!!!!!! who would let 3 mechanics be gone at once if your dept is in such demand. More
by disappointed0100
Employees Worked With
no names..it's a reflection of the entire dealership
March 29, 2013
Need to stay away from Richard Sherriff in their internet department. Not very warm and fuzzy guy shall we say and especially if you decide not to buy a car through him I believe he takes it too personal. department. Not very warm and fuzzy guy shall we say and especially if you decide not to buy a car through him I believe he takes it too personal. More
by CODY3764
Employees Worked With
Richard Sherriff
July 23, 2012
Gabe Mosley and the folks at Lexus of Chattanooga made what is usually a horible process a verry fun and understanding evening with friends. The best part is that I left with my new IS 250!! go see Gabe!! what is usually a horible process a verry fun and understanding evening with friends. The best part is that I left with my new IS 250!! go see Gabe!! More
by jorene
Employees Worked With
GABE MOSLEY
