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Lexus of Chattanooga
Chattanooga, TN
1,390 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 192 service reviews
June 11, 2026
Ryan Kennedy was an absolute lifesaver during our trip from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan to from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan took the time to understand our situation, knowing that we were far from home and still had a long drive ahead of us. He quickly assessed the problem and came up with a temporary fix that significantly reduced the noise and made it safe for us to continue our trip. His knowledge, professionalism, and willingness to help went above and beyond what we expected. Thanks to Ryan’s assistance, we were able to get back on the road and complete our journey with much greater peace of mind. We are extremely grateful for his kindness, expertise, and outstanding customer service. Highly recommended! More
by Accord19
Employees Worked With
June 05, 2026
Excellent dealership experience, friendly staff, quick service, fair pricing, and overall very professional environment. Highly recommend! service, fair pricing, and overall very professional environment. Highly recommend! More
by Courtneykrajesky
Employees Worked With
May 30, 2026
Customer service was EXCELLENT! Loved how knowledgeable, helpful, & friendly Alex was. Technicians that worked on my car did an AWESOME job! Car ride is smoother and more efficient. Loved how knowledgeable, helpful, & friendly Alex was. Technicians that worked on my car did an AWESOME job! Car ride is smoother and more efficient. The wheel repair Tech worked his magic on my rim/wheel - it looks AMAZING! Thank you all so much for all of your hard work! So greatly appreciated! More
by AT
Employees Worked With
May 28, 2026
This is my go to dealership for repairs. I drove from Boston to Lexus of Chattanooga and had my rear suspension replaced. I trust them more than any dealership around Boston. Now I don’t h I drove from Boston to Lexus of Chattanooga and had my rear suspension replaced. I trust them more than any dealership around Boston. Now I don’t hear any more noises. Thank you Ryan and the Shop techs. More
by emendes
Employees Worked With
May 15, 2026
Every person I encountered was friendly and very knowledgeable. The person I worked with was Alexie. Lights on my dashboard had come on and I could not open my trunk. They picked up my car this morn knowledgeable. The person I worked with was Alexie. Lights on my dashboard had come on and I could not open my trunk. They picked up my car this morning and brought it back this afternoon. They repaired all. i had trouble with my horn, but i refused the remedy. They brought my car back hone. It had been washed inside and out. What service! This is not the first time I have used Lexus for my car. Each time I have gotten this kind of service. I will continue in this vein. More
by Deltagirl2
Employees Worked With
Alexie
May 13, 2026
Very pleasant people and the technology is outstanding. I really appreciated the brand new loaner car. Made me know what I might want in the future. Plus, the cleanup of my car before return was appreci I really appreciated the brand new loaner car. Made me know what I might want in the future. Plus, the cleanup of my car before return was appreciated. I would highly recommend More
by Nikijig
Employees Worked With
May 06, 2026
I brought my car in for routine service. Ryan is wonderful to work with. Always a great experience. Ryan is wonderful to work with. Always a great experience. More
by littlesgtmaj
Employees Worked With
April 28, 2026
I have not had a single car repair since 1999 when I bought my first Lexus.. All my maintenance is done at my Lexus.dealer. The quality of Lexus service in every regard is unmatched. bought my first Lexus.. All my maintenance is done at my Lexus.dealer. The quality of Lexus service in every regard is unmatched. More
by Tennesseegal10
Employees Worked With
Randy Hatfield
