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Lexus of Chattanooga

Chattanooga, TN

4.9
1,397 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,397 reviews

June 30, 2026

From start to finish, working with Lexus of Chattanooga was a pleasure. Special shout out to Tyler Stephenson, who went above and beyond to find the exact car I was looking for. He answered every single More

by Jonathan.finkler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Lexus of Chattanooga responded

Jonathan, thank you so much for the wonderful 5-star review! We’re thrilled to hear your experience with Lexus of Chattanooga was a pleasure from start to finish. Tyler Stephenson does a great job going above and beyond for our guests, and we’re so glad he helped find the exact vehicle you were looking for, answered your questions promptly, and made the entire process smooth and efficient. Thank you for choosing Lexus of Chattanooga. We truly appreciate your kind words and look forward to serving you again!

June 27, 2026

We had a great experience purchasing our Acura MDX with Fred Fortson at Lexus of Chattanooga. We spoke with him multiple times over the phone before making the trip to the dealership, and he was always hel More

by makenzeygonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
Jun 30, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear you had such a great experience purchasing your Acura MDX with Fred Fortson. His helpful communication, patience, and years of experience are exactly what we want our guests to feel throughout the process. We’re so glad Fred made everything smooth, efficient, and stress-free from start to finish. Thank you for choosing Lexus of Chattanooga, and enjoy your new MDX!

June 26, 2026

My purchase experience was the most pleasant I have ever had. Ralph Paty, my salesman, was very professional and straightforward. I would recommend him to anyone looking to purchase a car. Everyone I int More

by ltatum1553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron and Jackson, the tech guys
Jun 30, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear your purchase experience was the most pleasant you’ve ever had. Ralph Paty does a great job taking care of our guests, and we’re so glad his professionalism and straightforward approach stood out. We truly appreciate your recommendation and are grateful you chose Lexus of Chattanooga.

June 23, 2026

It takes so long time to get rx350h awd luxury. i am still waiting to get this car. it was from 06/10 to 06/19/26. Then delivery time extended from 06/19to 06/24/2016. i wish i can get this car to More

by stndoctor
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Lexus of Chattanooga responded

Thank you for sharing your feedback. We understand how exciting it is to be waiting on a specific Lexus, especially one you are looking forward to trading into, and we’re sorry for the frustration caused by the delivery timing changing. Vehicle arrival dates can sometimes shift during the transportation process, but we know that does not make the waiting any easier. Our team at Lexus of Chattanooga appreciates your patience and will continue doing everything we can to keep you updated. One of our managers will be reaching out with an update and to help make the final steps as smooth as possible once your RX arrives. We truly believe your new RX will be worth the wait, and we appreciate you choosing us and allowing us the opportunity to assist you.

June 22, 2026

Fred was a pleasure to work and engage with during my recent car purchase. He explained the process and answered all of my questions. As a resident in another state, Fred helped to make the things as eas More

by AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

AJ, thank you so much for sharing your experience! We’re thrilled to hear that Fred made your recent vehicle purchase smooth and easy, especially with you being out of state. We’re grateful he took the time to explain the process, answer your questions, and go the extra mile for you. Thank you for choosing Lexus of Chattanooga, and congratulations on your purchase!

June 22, 2026

Ralph Paty was my salesman at Lexus of Chattanooga. Ralph made my experience of purchasing my first car by myself so easy and enjoyable. Ralph is professional, knowledgeable, customer service oriented More

by Susiemac61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing such a wonderful review! We’re thrilled to hear that Ralph made your first car purchase on your own easy, enjoyable, and comfortable. His professionalism, knowledge, and care for his guests are exactly what we love to hear. We truly appreciate your recommendation and are grateful you chose Lexus of Chattanooga. Congratulations on your purchase!

June 18, 2026

Excellent Customer Service! They treat you like you should be treated. Honesty, respect and more More

by Nortongrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Norton, thank you so much for the wonderful review! We’re grateful to hear that you felt treated with honesty, respect, and excellent customer service. That means a great deal to our team. Thank you for choosing Lexus of Chattanooga!

June 17, 2026

Alex is great as a Service Advisor. He always takes care of everything! Lexus of Chattanooga is very blessed to have him. More

by timapr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re happy to hear that Alex continues to take great care of you as your Service Advisor. We agree — we’re very blessed to have him on our Lexus of Chattanooga team, and we truly appreciate your kind words!

June 14, 2026

Customer service rep Lexie was outstanding, a great service job. I will ask for her next svc appnt. Thank you Lexie. More

by Kenfwilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie/service
Jun 22, 2026 -

Lexus of Chattanooga responded

Ken, thank you so much for the wonderful review! We’re thrilled to hear that Lexie provided outstanding customer service and that you had a great service experience. We truly appreciate your kind words and look forward to welcoming you back at your next service appointment with Lexus of Chattanooga!

June 11, 2026

Fred helped me out big time getting me the car I wanted. Made the push for me even though i’m under 21 to still get a good financing offer. More

by shaunacklin33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled to hear that Fred was able to help you find the car you wanted and guide you through the purchase and financing process. We truly appreciate you choosing Lexus of Chattanooga, and we hope you enjoy every mile in your new vehicle!

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