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Lexus of Chattanooga

Chattanooga, TN

4.9
1,439 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,439 reviews

September 01, 2026

My Service Advisor was great! The customer waiting area is very subpar compared to others I have been in; in Florida and Ohio. More

by taberterry2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Thank you for your feedback and for recognizing your Service Advisor! We’re glad they took great care of you. We also appreciate your honest comments about our waiting area and are sorry it didn’t meet the level you’ve experienced at other Lexus dealerships. Your feedback is important to us and helps us continue to improve.

August 31, 2026

We had the pleasure of working with Madison Messer. She made the process so easy. My family highly recommends her! More

by terrystevens.law
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Terry, thank you so much! We’re glad Madison made the process easy and enjoyable for your family. We truly appreciate your recommendation and your trust in Lexus of Chattanooga!

August 31, 2026

I had a fantastic experience buying my car here, and I owe it all to David Guffey . Lexus of Chattanooga was the first to respond to a price quote from consumer reports when I started looking for a new ca More

by wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Guffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Wilson, thank you for such a thoughtful review! We’re so glad David was able to find the Lexus you wanted and make the entire process smooth, transparent, and easy to understand. We truly appreciate your trust in Lexus of Chattanooga and your recommendation of David!

August 30, 2026

Robbie Bales was great to work with. Attentive, honest and best of all not pushy More

by Julie.b.adkinsJulie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Julie, thank you for the kind words! We’re so glad Robbie made the experience comfortable, honest, and pressure free. We truly appreciate you choosing Lexus of Chattanooga!

August 29, 2026

Our experience with Lexus of Chattanooga was awesome. Robbie hooked me up with beautiful NX 300. Go my and see them they do you right. More

by wiggles1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Thank you so much for the great review! We’re thrilled Robbie helped you find a beautiful NX 300 and made the experience such a positive one. We truly appreciate your recommendation and hope you enjoy every mile in your Lexus!

August 29, 2026

This is the third vehicle I have purchased from Lexus of Chattanooga and it is always an excellent experience. Robbie Bales was very helpful, responsive, and patient with me through the purchase process. Na More

by leeconnell83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Lee, thank you so much for your continued loyalty to Lexus of Chattanooga! Three vehicles means a great deal to us. We’re glad Robbie made the purchase process helpful and comfortable, and that Nathan took great care of you on the finance side. We truly appreciate your recommendation and look forward to serving you for many years to come!

August 29, 2026

Robbie did an excellent sales job with commendable followup demonstrating professionalism and true customer care More

by Sralston
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robbie
Sep 03, 2026 -

Lexus of Chattanooga responded

Thank you for the wonderful feedback! We’re glad Robbie provided such a professional experience and continued to follow up after the sale. That genuine care for our guests means a lot to us, and we’ll be sure to share your kind words with him!

August 27, 2026

I had such a great experience working with Tommy! From the beginning, he was super friendly, easy to talk to, and made the whole process feel comfortable and stress-free. He was very knowledgeable ab More

by Drake.taylor05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Tsilionis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Drake, thank you for such a great review! We’re so glad Tommy made the entire experience comfortable, informative, and pressure free. It’s wonderful to hear how happy you are with your Highlander, and we’ll be sure to share your kind words with Tommy. We truly appreciate your recommendation and your business!

August 21, 2026

Ralph was an excellent salesman. He was very professional and very knowledgeable about the car. It was a pleasure to do business with him!!! I would definitely recommend him to other More

by deborahashworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Deborah, thank you for such a thoughtful review! We’re so glad Ralph made you feel comfortable, respected, and confident throughout the entire process. Your trust means a great deal to us, and we’ll be sure to share your wonderful comments with him. We’re very fortunate to have Ralph on our team!

August 21, 2026

Pleasant personnel. Strive for accuracy on regard to customer service and timing. Service providers are easy to explain thongs to and always strive for customer satisfa More

by suzycope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Suzy, thank you for the kind words! We’re glad our team is pleasant, easy to communicate with, and focused on providing accurate information and a great service experience. We truly appreciate your trust in Lexus of Chattanooga!

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