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Lexus of Chattanooga
Chattanooga, TN
1,389 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,389 reviews
June 11, 2026
Fred helped me out big time getting me the car I wanted. Made the push for me even though i’m under 21 to still get a good financing offer. Made the push for me even though i’m under 21 to still get a good financing offer. More
by shaunacklin33
Employees Worked With
June 11, 2026
Awesome Experience! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! More
by Lyndsey
June 11, 2026
Ryan Kennedy was an absolute lifesaver during our trip from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan to from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan took the time to understand our situation, knowing that we were far from home and still had a long drive ahead of us. He quickly assessed the problem and came up with a temporary fix that significantly reduced the noise and made it safe for us to continue our trip. His knowledge, professionalism, and willingness to help went above and beyond what we expected. Thanks to Ryan’s assistance, we were able to get back on the road and complete our journey with much greater peace of mind. We are extremely grateful for his kindness, expertise, and outstanding customer service. Highly recommended! More
by Accord19
Employees Worked With
June 09, 2026
Helped me out as soon as I was in the door. Great guy to talk to and helped me out to get a great deal for myself. Happy to have met him, hope he's your salesman! Great guy to talk to and helped me out to get a great deal for myself. Happy to have met him, hope he's your salesman! More
by Aidan
June 08, 2026
I had a great experience purchasing my vehicle from this dealership. The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all my questions and were transpa dealership. The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all my questions and were transparent throughout the sale. More
by ecarwile
June 05, 2026
Excellent dealership experience, friendly staff, quick service, fair pricing, and overall very professional environment. Highly recommend! service, fair pricing, and overall very professional environment. Highly recommend! More
by Courtneykrajesky
Employees Worked With
June 04, 2026
From the minute we walked in, this dealership made us feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the on feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the one who really made the whole experience stand out. Ralph treated us with genuine respect from the start. We asked to look at several different Lexus RX 350 AWD models, and he never once acted bothered or impatient. He insisted on bringing the requested vehicles to us in the shade so we would not have to walk in the sun and heat. He opened every vehicle, explained things in a way that made sense, and made sure we had all the time we needed. You could tell he actually cared about helping us find the right one, not just pushing us into something. What meant the most was how he made us feel like we mattered. He listened, he paid attention, and he went out of his way to make sure we were comfortable with every step. That kind of service is rare these days, and it says a lot about both Ralph and the dealership. We left feeling confident, appreciated, and happy with our decision. If you want to be treated like family and work with someone who truly looks out for you, ask for Ralph Paty. This dealership has earned our trust. We are telling family and friends about this dealership and Mr. Paty and our new Lexus! Stuart and Jennifer Wyrick, Luttrell, TN. More
by swyrick06
June 02, 2026
Extremely fortunate to have Fred as a salesman. Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the rig Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the right thing and that’s what makes people love them. Definitely will be a repeat customer. More
by Vlad
May 30, 2026
Customer service was EXCELLENT! Loved how knowledgeable, helpful, & friendly Alex was. Technicians that worked on my car did an AWESOME job! Car ride is smoother and more efficient. Loved how knowledgeable, helpful, & friendly Alex was. Technicians that worked on my car did an AWESOME job! Car ride is smoother and more efficient. The wheel repair Tech worked his magic on my rim/wheel - it looks AMAZING! Thank you all so much for all of your hard work! So greatly appreciated! More
by AT
Employees Worked With
