Lexus of Chattanooga

The Lexus brand carries a reputation in a class of its own. Luxury, reliability, etc. Austin Robinson & Lexus of Chattanooga offer an experience second to none in the local auto sales industry. Professi own. Luxury, reliability, etc. Austin Robinson & Lexus of Chattanooga offer an experience second to none in the local auto sales industry. Professional communication & followup without annoyance. Austin approaches sales the way I prefer to conduct business — fact based and pressure-free. Austin and I were in sync throughout the process. He knew what I was looking for, located it, and with the sales manager they met my price requirements. I will continue to do business with Austin & Lexus of Chattanooga, and recommend them to anyone who is in the market for a luxury experience. More

Austin Robinson is absolutely great to work with Austin is absolutely great to work with. He is energetic, professional, timely, and works hard to exceed expectations. He listened well to what I want Austin is absolutely great to work with. He is energetic, professional, timely, and works hard to exceed expectations. He listened well to what I wanted and offered advice on things I had not considered. He was diligent to find the right car, assisted with my trade, and pulled all the details together to make a seamless transaction. No pressure. Just good business and great service. Very well done. More

In and out within a couple of hours! Not being sure what I wanted to buy after my daughter's car wreck, I looked online for weeks BEFORE narrowing it down and checking in with Lexus of Ch Not being sure what I wanted to buy after my daughter's car wreck, I looked online for weeks BEFORE narrowing it down and checking in with Lexus of Chattanooga. There were 3 cars at the dealership I wanted to test drive. I called, and literally, within the hour, I had an appointment with Alicia. She met me at the door with keys in hand when I walked up for my first test drive and upon my return, she wasted no time in helping me weigh the pros and cons of each vehicle based on my needs. She really listened to what I wanted in terms of final selling price, and as I left for my final test drive of the day, she worked diligently behind the scenes with her managers on my behalf. When I returned, she showed me a signed bill of sale for the GX470 with exactly what I asked for! No need to beat around the bush after that. I was in and out with keys in hand in less than 2 hours. Alicia was professional, thoughtful, and very hospitable within a very short period of time. Efficient, effective and excellent service wrapped up all together created a very satisfied customer in me! More

The dealership is always clean and EVERYONE is so helpful from the receptionist to the service people. Fred is amazing and very helpful! I live in Atlanta but still come see him. I bought a GS 350 for from the receptionist to the service people. Fred is amazing and very helpful! I live in Atlanta but still come see him. I bought a GS 350 for my 30th in 2015 and fell in love with Lexus! Fred is currently finding me a RC F. More

Purchased a Certified 2017 LS 460 online with Austin's help We would highly recommend Lexus of Chattanooga and Austin Robinson for the great experience making my purchase. It was quick and simple. It took jus We would highly recommend Lexus of Chattanooga and Austin Robinson for the great experience making my purchase. It was quick and simple. It took just a little over an hour for closing with no surprises. They helped with arranging to pick us up at the airport to take us to the dealership. We drove the car home to Garland, Texas. More

John is absolutely amazing! He takes care of my whole family as well as our neighbors and we all rave about him! He is kind and professional - thank you John for all you do! family as well as our neighbors and we all rave about him! He is kind and professional - thank you John for all you do! More

I had been to 17 different dealerships in Chattanooga and the surrounding areas. I had a very specific request that no one was willing to accommodate without an obscene amount of money attached to the deal. the surrounding areas. I had a very specific request that no one was willing to accommodate without an obscene amount of money attached to the deal. I was know lee able enough to know what was fair and wasn’t willing to accept just anything. Lexus of Chattanooga was my 18th dealership and I knew, after a short conversation with Fred Fortson, that I wouldn’t have to look any further. He accommodated and exceeded my request, knew the answer to all of my questions, and made sure that I was well-informed throughout the entire process. He is a trustworthy salesman in an industry where honesty seems rare. If you need a car and have looked and looked, go and see Fred Fortson, I promise you’ll never buy from anyone else. More

Nice work. I will return again. Fred helps with ongoing issues that have occurred that were unexpected. The truck is more than I can expected. issues that have occurred that were unexpected. The truck is more than I can expected. More

Fred was extremely reasonable to work with. He was easy accessible and ready to answer any and every question that I could think of. He was super friendly. I will refer each and every person I know to purc accessible and ready to answer any and every question that I could think of. He was super friendly. I will refer each and every person I know to purchase a car from him. More

5 STAR EXPERIENCE!! MR. FRED FORTSON IS THE BEST SALESPERSON HANDS DOWN!! THANK YOU SO MUCH FOR MAKING MY LEXUS PURCHASE SO EASY AND HASSLE-FREE! HIGHLY RECOMMENDED!! MR. FRED FORTSON IS THE BEST SALESPERSON HANDS DOWN!! THANK YOU SO MUCH FOR MAKING MY LEXUS PURCHASE SO EASY AND HASSLE-FREE! HIGHLY RECOMMENDED!! More