
John Cate
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
5800 Lee Hwy
Chattanooga, TN 37421
38 Reviews of John Cate
January 24, 2021
"I have great positive experiences consistently with Lexus..."
- MollyI have great positive experiences consistently with Lexus of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, willing to make sure his clients are completely satisfied with car service and repairs. Past service advisors have been top notch as well. Enjoyed meeting Jennifer Welchel recently when returning loaner, then car payment and retrieval after all car service/additional repairs completed. Lexus Brand is worth the quality investment, a luxury division of Toyota; Toyota and Lexus Automobiles are well known for their excellent reputation, quality, reliability, durability, longevity, safety features, beautifully designed, well engineered cars. Thank you! I am a very satisfied happy Lexus customer and local Chattanooga resident.
Read MoreOther Employees Tagged: Jennifer Welchel
December 30, 2020
"Excellent service. Easy to schedule, quick in and out,..."
- Tim RichardsonExcellent service. Easy to schedule, quick in and out, and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great.
Read MoreOther Employees Tagged: Andrea Mashburn
November 18, 2020
"Service is best I have ever experienced.John Cate is an..."
- DRE65Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable.5 Stars.
Read MoreOther Employees Tagged: Larry Holder
August 27, 2020
"Andrea Mashburn is LITERALLY the best! I need service..."
- MattAndrea Mashburn is LITERALLY the best! I need service done on my car and she ensured my car was taken care of promptly and communicated every day that it was in the shop what was happening with my vehicle and it was done quicker than I expected. She mentioned that the technician that worked on my vehicle shared my name Matt, and did an EXCEPTIONAL job fixing my vehicle quickly, cleanly and correctly. I will certainly be bringing all of my vehicles in for service at Lexus of Chattanooga.
Read MoreOther Employees Tagged: Randy Hatfield, Ryan Kennedy, Andrea Mashburn, Nathan Howard
August 19, 2020
"World class service. Marc was helpful friendship and very..."
- AshleyWorld class service. Marc was helpful friendship and very nice to work with. He was responsive and followed up as promised. Will do business with him every time I’m looking for a car! Thank Marc love the car
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Other Employees Tagged: Marc Bales
August 01, 2020
"John has outstanding customer service skills. He is very..."
- Jeff AlgerJohn has outstanding customer service skills. He is very knowledgeable and kind to our family. We service 4 family vehicles here and are extremely pleased. Lexus is blessed to have him on their team. Sincerely, Jeff Alger
Read MoreOther Employees Tagged: Randy Hatfield , Jim Taylor