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Lexus of Cleveland

Cleveland, OH

4.9
3,416 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,416 reviews

November 30, 2025

We had a great experience working with everyone here. Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! More

by lasamyh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Thank you for choosing Lexus of Cleveland and for sharing your experience with Sam and the team. We hope you enjoy your new ride for miles to come!

November 29, 2025

Sam was very nice and knowledgeable. He was willing to help and gave me very good advice. The whole process at the dealership went very smooth with minimal time wasted. More

by kamran adibi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lexus of Cleveland responded

Kamran, we are delighted to hear you found the help and advice you needed from Sam! Thank you for supporting Lexus of Cleveland with your five stars.

November 29, 2025

It was very nice working with Sam. He listened to us well and was helpful in finding the car we wanted. More

by sangarg1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lexus of Cleveland responded

Thank you for sharing your feedback of Sam and the team! We hope to welcome you back to Lexus of Cleveland next time!

November 29, 2025

Great Experience! Sam was easy to work with, addressed all our concerns and helped us get the Lexus of our dreams! More

by jimcantoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Dec 01, 2025 -

Lexus of Cleveland responded

Jim, this is the best feedback we could receive! Thank you for trusting Sam and the team to help you find your dream Lexus. We appreciate your business, and we hope to see you again at Lexus of Cleveland!

November 29, 2025

My husband and I had an excellent experience at Lexus of Cleveland. We were working with Candice Thomas, who is extremely knowledgeable, friendly, cool, and has great communication. Throughout the process, More

by annasellscleveland
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lexus of Cleveland responded

Thank you for your recommendation! We are thrilled to hear that Candice provided excellent service throughout the process at Lexus of Cleveland. We will pass along your kind comments, and we hope to welcome you back in the future.

November 28, 2025

Everything was fine except I ask about getting the bigger wheels and rings and was told it was to late More

by BjhelselWilliam Helsel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lexus of Cleveland responded

Thank you for sharing your feedback. We apologize for any miscommunication regarding the wheels. We will pass your feedback along to our team. Please don't hesitate to reach out if there's anything more we can do for you. Take care, from all of us at Lexus of Cleveland!

November 27, 2025

Very nice to work with. No hard sell. Did everything they said they would. Hivhly recommend this dealership and seth as well. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lexus of Cleveland responded

Hi Mark! We're pleased Seth and our team provided a straightforward, stress-free experience. We truly appreciate your recommendation and your business. See you again at Lexus of Cleveland!

November 25, 2025

Seth was very knowledgeable of the product and patiently went through all the available options. We appreciated his insight and willingness to answer all our questions. Great experience. More

by rgedeon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Lexus of Cleveland responded

We are so glad Seth provided such a knowledgeable and patient experience! We appreciate your business and hope to see you again at Lexus of Cleveland!

November 25, 2025

HE DID GOOD QUICK SERVICE NICE DAVID THANKS MY CAR WAS BEAUTIFUL THANKS AGAIN DAVID More

by Christine mai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Lexus of Cleveland responded

We are grateful for your positive feedback about Lexus of Cleveland. Thanks so much, Christine! David will appreciate your shout-out.

November 25, 2025

We had a great experience with Lexus of Cleveland and Ryan. Very knowledgeable, professional and courteous. The facility is fantastic and the staff is great. High recommended. More

by MT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Lexus of Cleveland responded

Thank you for the glowing review of Ryan and the team! We appreciate your business and welcome you back to Lexus of Cleveland anytime. See you next time!