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Lexus of Cleveland

Cleveland, OH

4.9
3,924 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,924 reviews

September 26, 2026

Christian was phenomenal when my wife bought her Lexus. So much so, I bought a new Lexus from him recently as well. I run a large sales organization and I know an asset when I see one. You’re lucky to have More

by raygros16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kantor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Lexus of Cleveland responded

Hello, thank you for the kind words about Christian! We are lucky to have him on our team and we're glad to hear he provided exceptional service to both you and your wife. We hope you enjoy your new Lexus and we look forward to continuing to serve you in the future.

September 26, 2026

My experience with Lexus of Cleveland and everyone I worked with was just perfect. Matt was my salesman, Tom from trade ins was great and Rick in finance made the experience great. I had just come in of More

by Ljsyktich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Lexus of Cleveland responded

Hello, thank you so much for your kind words! We are thrilled to hear that our team, especially Matt, Tom, and Rick, made your experience with us perfect. We look forward to seeing you for any future services you may need - thank you for choosing Lexus of Cleveland!

September 26, 2026

The staff at this dealership were all very kind and accommodating. The process to purchase the vehicle was seamless and timely. More

by robert.kozloski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2026

Nothing but professionalism here. Friendly, attentive, knowledgable, no high pressure selling. It was a pleasure to work with Michael. More

by Kcornelius84
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Manus
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2026

Christian was excellent! All went smooth and easy! A very nice experience! Everything was as expected. More

by lduricko
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 25, 2026

Ourstanding professional in all aspects of the process. He got to know us and our needs and took great care. . More

by Acegaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Lexus of Cleveland responded

Acegaul, thank you for your kind words! We strive to provide exceptional service and it means a lot to us that we met your needs. We look forward to continuing to exceed your expectations in the future.

September 24, 2026

This dealership has the most professional people working there. I also like like the cleanliness of the facility. More

by counselorlee10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Lexus of Cleveland responded

Thank you so much for your kind words! We take pride in providing exceptional service and keeping our facility spotless for our customers. We look forward to seeing you again at our dealership!

September 24, 2026

This is my second purchase so it tells you how kudu I like shopping there. More

by rakman_98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Lexus of Cleveland responded

Thank you for being a loyal customer and choosing us for your second purchase! We truly appreciate your support and are thrilled to know that you enjoy shopping with us. We look forward to serving you again in the future.

September 24, 2026

This is the first time I’ve purchased a car and had fun doing so; and this is certainly not my first car. Christian is knowledgeable, courteous and credible. I feel confident I made the right choice with More

by Joshaffer8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Lexus of Cleveland responded

We are thrilled to hear that your car-buying experience with us was not only enjoyable, but that you feel confident in your purchase. It was our pleasure to work with you and we are happy to see that we found the perfect almost-new car for you. Thank you for choosing us!

September 23, 2026

This dealership is amazing. The customer service is exceptional and I highly recommend to everyone. More

by Lambert71jackie
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

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