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Lexus of Cleveland
Cleveland, OH
3,768 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,768 reviews
June 24, 2026
Five stars for Lexus of Cleveland. Ryan Lee went above and beyond to make sure all my questions were answered and that I was completely comfortable with everything. He made the whole c Ryan Lee went above and beyond to make sure all my questions were answered and that I was completely comfortable with everything. He made the whole car-buying process enjoyable and pressure-free. Great experience! More
by Dan
June 23, 2026
Good attention to detail at a very busy dealers - quick response to concerns and questions response to concerns and questions More
by Troublelineman
Employees Worked With
June 23, 2026
Lexus of Cleveland treated me wonderfully and made my lease purchase a celebration! Everybody was very welcoming and professional. lease purchase a celebration! Everybody was very welcoming and professional. More
by jstetzy24
June 23, 2026
it was a joy to come home again and meet Micheal Thomas great guy big help. great guy big help. More
by Kkvasnok
June 21, 2026
David Kantor did a great job of providing information concerning the differences between the gasoline and hybrid RX 350’s along with the various options available for the different packages on all 350 mo concerning the differences between the gasoline and hybrid RX 350’s along with the various options available for the different packages on all 350 models. He explained all clearly and concisely. Questions I had after visits were answered quickly. Tysean Yorke had to explain to someone who hasn’t purchased a car in 14.5 years all of the tech, electronics, and function of instruments now available to a low tech guy (me). Tysean did a splendid job providing the instructions, he is very knowledgeable and I appreciated the patience he had with me. Both gentlemen were helpful, extremely friendly and very approachable. The same could be said for Sales Manager Mike Gleydura, Dave Weaver, your receptionist and Maintenance personnel that I met. My experience with Lexus Cleveland was relaxed and a pleasure. Mr. Kantor and your staff focused on what I wanted in a vehicle and not what Lexus wanted to sell me. I would recommend your dealership to everyone looking to buy a vehicle. More
by kdjb21
June 20, 2026
Easy, pressure free buying experience. Got exactly what we wanted and when we wanted it. Would recommend. Got exactly what we wanted and when we wanted it. Would recommend. More
by JBP
Employees Worked With
June 20, 2026
Great experience from beginning to end. Jesse and Colin were super helpful and professional. Will be coming back for all my Lexus purchases in the future Jesse and Colin were super helpful and professional. Will be coming back for all my Lexus purchases in the future More
by drewlindke
Employees Worked With
June 20, 2026
This was one of the best new car buying experiences I have ever had...and I have owned a LOT of cars.He was in constant contact with us, everything was done in a timely manner, and there was absolutely n have ever had...and I have owned a LOT of cars.He was in constant contact with us, everything was done in a timely manner, and there was absolutely no high pressure tactics. In the end, we even got a discount on the car we were not expecting. You cannot ask for a better experience from both Seth and the dealership! More
by Ron Z.
June 20, 2026
Seth Collins was great in making our recent Lexus RX purchase a pleasant experience. He took the time to explain the vehicle and buying process well. He was very courteous and competent. This is the purchase a pleasant experience. He took the time to explain the vehicle and buying process well. He was very courteous and competent. This is the third Lexus RX we have purchased from this dealership over the past 20 years. They have always presented a great dealer experience. Their Service has been excellent to help us keep our vehicles well maintained. More
by Gsatava
Employees Worked With
June 19, 2026
Seth Collins of Lexus of Cleveland assisted me with buying a car from out of state for my first time. He made videos of the cars, and stayed in contact with me via phone, text and e-mail. He was availa buying a car from out of state for my first time. He made videos of the cars, and stayed in contact with me via phone, text and e-mail. He was available for all of my many questions and made the financial experience smooth and painless. He arranged to have my new car delivered to my driveway and my trade-in picked up with no problems. He was very friendly and pleasant throughout the whole process. More
by mogajog1
Employees Worked With
