Lexus of Concord
Concord, CA
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As usual, excellent service by Brian and the whole service crew at Lexus Concord. Our family has been going to them for service for 15 years and they are truly dedicated to customer needs. service crew at Lexus Concord. Our family has been going to them for service for 15 years and they are truly dedicated to customer needs. More
Lexus Concord always gives very efficient, professional service. Their staff in the service department is excellent. Not only do they try to get you in and out quickly, they stand behind their work. I’ve d service. Their staff in the service department is excellent. Not only do they try to get you in and out quickly, they stand behind their work. I’ve dealt with many different service advisors and they have all been great. More
Staff are very courteous , helpful and the place is COVID safe , they follow the health ordinances . And they update you with what your car needs safe , they follow the health ordinances . And they update you with what your car needs More
The dealership had the car ready to go when we arrived. Agent was very helpful in explaining car operation. Purchase took about 1 hour. Pleased Agent was very helpful in explaining car operation. Purchase took about 1 hour. Pleased More
Excellent serviceGratitude for the experience Would Excellent service Gratitude for the experience Would recommend to anyone who had or intends to buy a Lexus. Will always drive to seek their serv Excellent service Gratitude for the experience Would recommend to anyone who had or intends to buy a Lexus. Will always drive to seek their service More
Excellent experience w/ Nathan. Timely check-in, courtesy shuttle service and Nathan's explanation and advise were all exceptional. Only suggestion - at times its difficult to get thru to the general service shuttle service and Nathan's explanation and advise were all exceptional. Only suggestion - at times its difficult to get thru to the general service telephone number - often being sent into voicemail. This does, unfortunately impact perception of service. More
Very pleased with our experience in buying our 4th Lexus. The salesman and the finance department explained everything to our complete satisfaction. Thank you Rich & Kathy Williams The salesman and the finance department explained everything to our complete satisfaction. Thank you Rich & Kathy Williams More
Routine maintenance ended with having to have car towed back to dealer for dealer created problem. 30 miles tow. No vehicle for 2 days. Late back to dealer for dealer created problem. 30 miles tow. No vehicle for 2 days. Late More
Emily is wonderful to work with, only reason I come for service.my time spent was within my expectations . Service cost was value rated forme. service.my time spent was within my expectations . Service cost was value rated forme. More