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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,843 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,843 reviews

September 30, 2023

They were very accommodating. Dustin my salesman went above and beyond to make sure every thing was perfect. More

by jeffneilson
Recommend Dealer
Yes
Employees Worked With
Dustin salesman
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Oct 02, 2023 -

Lexus of Henderson responded

Jeff, it's great to know that Dustin and our team at Lexus of Henderson went the extra mile for you. Thanks for your positive feedback!

September 30, 2023

Sales team are awsome Tito and Louise, they precise and direct to the point, they would make sure you have a great experience, i recommend Tito to Lexus shifters. More

by tdespinuevaphotography
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louise Cedulla
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Sep 30, 2023 -

tdespinuevaphotography responded

Sales team are awsome Tito and Louise, they precise and direct to the point, they would make sure you have a great experience, i recommend Tito to Lexus shifters.

Oct 02, 2023 -

Lexus of Henderson responded

Thank you so much for sharing how much you enjoyed working with Tito and Louise! Knowing you had a five-star buying experience here at Lexus of Henderson is what we love to see. Congrats on the new ride!

September 30, 2023

Well purchased new RX350 from them & am very much pleased with the sales associate named Denise, she was very much helpful right from start till the purchase!! More

by HERMU.7860
Recommend Dealer
Yes
Employees Worked With
DENISE
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Oct 02, 2023 -

Lexus of Henderson responded

We're so glad to know that you had a great experience with Denise at Lexus of Henderson. Enjoy your new Lexus RX 350, and thank you for choosing us!

September 28, 2023

Beautiful clean dealership. Terry Coleman made purchasing a car painless. So helpful!our finance guy Siri was great as well! More

by macauda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Coleman, Siri
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Sep 28, 2023 -

Lexus of Henderson responded

We're delighted to know Terry and Siri made your car-buying experience at Lexus of Henderson a smooth success! Thanks for the kind words!

September 26, 2023

Red Carpet customer service. Your sales person will listen very carefully what you are looking for and do the best they can to help you. More

by kelaela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
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Sep 26, 2023 -

Lexus of Henderson responded

Kelaela, we're delighted to know you had a red-carpet experience at Lexus of Henderson. Our team always aims to listen and provide the best service possible. Thanks for sharing your feedback!

September 26, 2023

The facility is very clean and the staff is friendly (terry) online sales manager. The one thing I didn’t like was being pressured to buy warranty. More

by charlesgnc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Coleman. Sales. 10 stars
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Sep 28, 2023 -

Lexus of Henderson responded

We appreciate your feedback! It's great to know that you found our facility clean and our staff friendly at Lexus of Henderson. We apologize if you felt any pressure regarding the warranty, we'll take note for future improvements. Enjoy the new ride!

September 25, 2023

Daniela my service manager is the best. She is friendly, knowledgeable, and professional. The entire staff is awesome. More

by tomnewsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela
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Sep 25, 2023 -

Lexus of Henderson responded

We're delighted to know that Daniela and the rest of our team at Lexus of Henderson provided you with such a positive experience! Thanks for sharing your feedback.

September 23, 2023

The customer service is always 100%. I have been coming for 7 years and the service is always consistent. I will continue buying Lexus because of the service I receive. David T. is such More

by verrybestsignhanging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David T. in Service
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Sep 25, 2023 -

Lexus of Henderson responded

We're delighted to know that you've consistently had great experiences with us here at Lexus of Henderson over the years. Your kind words about David and our service team are greatly appreciated! We look forward to continuing this tradition of excellent customer care for many more years.

September 22, 2023

Great customer service. Always answered our questions and were patient with us. I didn’t feel rushed or pressured. More

by black cat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Coleman, Sirui Xie
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Sep 25, 2023 -

Lexus of Henderson responded

We're glad to know you had a positive experience with our team at Lexus of Henderson. Providing great customer service is always our goal! Thanks for your feedback and we hope to see you again soon.

September 18, 2023

They did a great job ensuring my car was safe and updated. Customer service was excellent More

by RAMONAFRICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Lexus of Henderson responded

Ramona, thanks for the review! We hope to see you again at Lexus of Henderson!

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