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Lexus of Henderson

Henderson , NV

4.8
7,021 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,021 reviews

July 02, 2023

Service writer is good at his job, not happy with service drive people very impolite every time I come in for service. Given serious thought about changing service companies More

by robingolyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lexus of Henderson responded

Thank you for bringing this to our attention. We appreciate your feedback and apologize for the way you were treated during your visit. I assure you that we will work to improve our practices in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Craig Kelly - Service Director - 702-228-7736

July 02, 2023

The dealership is excellent! Fabian is very knowledgeable and always had time for my questions. Wouldn’t buy a car from anyone else there but Fabian! More

by LEXLIEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sirui Xie
Jul 03, 2023 -

Lexus of Henderson responded

Thank you for the excellent review! We're so glad to hear that Fabian provided you with exceptional service and answered all your questions. We appreciate your support, and we hope to see you again at Lexus of Henderson in the future!

July 01, 2023

We can't say enough about the car buying experience at Findlay Lexus. Kim Tran did a fantastic job. She went out of her way to make us feel like family. Great job Kim! Keep up the good work! More

by Allen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
Jul 03, 2023 -

Lexus of Henderson responded

Allen, your review makes our day! We're overjoyed Kim offered a warm welcome that shaped a wonderful experience. Safe travels from your Lexus of Henderson family!

June 30, 2023

Always Excellent service provided. They keep you advised of your vehicle status and are aware that your time is precious and they will always accommodate. More

by HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Lexus of Henderson responded

Thank you for the kind words! We're glad to hear that our team at Lexus of Henderson could provide you with excellent service and make sure your time was valued. We appreciate your support and hope to see you again in the future!

June 29, 2023

Stephen was super helpful and efficient. I loved that I didn’t have to wait there while my car was getting serviced. He got me a Lyft to the gym and back. Time saver! Thanks to the greeters More

by PENNYSPEREZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 29, 2023 -

Lexus of Henderson responded

Thank you for the review, Penny! We are thrilled to hear that Stephen delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

June 29, 2023

Dave T. and Alex are always consistent in delivering superior and excellent service! From appointment set-up to picking my vehicle up, Dave always makes it s More

by Leelee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave T., Alex
Jun 29, 2023 -

Lexus of Henderson responded

Thank you so much for your kind words! We're glad to hear that Dave and Alex consistently provide superior service. It's great to know that we could make your experience stress-free and provide you with a loaner vehicle. Safe travels, and we hope to see you again at Lexus of Henderson!

June 28, 2023

Treated me with respect and very helpful sales person (Fabian) made my car purchase seamless. More

by TNTRANCH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Lexus of Henderson responded

We are pleased to hear that Fabian and our team took great care of you during the sales process. Thank you for choosing Lexus of Henderson and for sharing your experience. Safe travels ahead!

June 27, 2023

Wonderful friendly customer service, and no wait time. I would highly highly recommend Lexus of Henderson. More

by Eringrumbley1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Lexus of Henderson responded

Thank you for the kind words! We're glad to hear that you had such a wonderful experience with our friendly customer service team at Lexus of Henderson. Your recommendation means a lot to us and we hope you have a great day!

June 27, 2023

My experience working with Tito at Lexus of Henderson was very good! Respectful and efficient. The vehicle was purchased sight unseen and delivered to me as stated. The title arrived 16 days after the car More

by Drew F.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Lexus of Henderson responded

Drew - We're overjoyed by your review! It's wonderful to hear that Tito ensured your vehicle purchase and delivery went smoothly. Thanks for putting your trust in the team at Lexus of Henderson to provide such a positive experience. Enjoy the new ride!

June 25, 2023

we were pleased with the service our salesperson explained everything well Kim Tran was very professional More

by mimistash
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lexus of Henderson responded

Thank you for the review! We appreciate the kind feedback about Kim and hope to see you again at Lexus of Henderson. Safe travels!

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