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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
7,024 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,024 reviews

June 12, 2023

Fantastic Customer Service. Daniela was very helpful and courteous. I was given a loaner for the day which helped out allot! More

by luieg21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Serrano
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Jun 13, 2023 -

Lexus of Henderson responded

We're thrilled to hear about your fantastic experience at Lexus of Henderson! We're delighted that Daniela provided courteous and helpful customer service during your visit. Thank you for choosing our dealership, and we hope to see you again in the future!

June 12, 2023

Great Job fie Jayce and Ethan. .for picking up my car for serving...also delivering my car since I am working..good customer service ,and very helpful esp Ethan, kudos to both More

by priscilla.apascual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Lexus of Henderson responded

We're thrilled to hear that Ethan and Jayce provided exceptional service. At Lexus of Henderson, we always strive to go above and beyond for our clients. Thank you for taking the time to share your feedback with us!

June 12, 2023

Great service, great personnel We will always use this dealership for anything we need for our car. More

by Cob369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Lexus of Henderson responded

We are so grateful for your feedback and your trust in our business. The team looks forward to providing you with excellent automotive assistance for many years to come!

June 11, 2023

Fantastic facility and staff. Always taken care of really well. Would highly recommend to anyone. More

by mattypesq1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
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Jun 12, 2023 -

Lexus of Henderson responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Henderson!

June 10, 2023

Paul was amazing. He was helpful, knowledgeable and attentive. He made the process as smooth as possible. Our only hiccup was in finance; the tone changed after I decl More

by msdupaix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Lexus of Henderson responded

We're so glad to hear Paul provided you with amazing and attentive service. We will be sure to pass on the kind words to him. With regard to the rest of your feedback, we apologize that your finance experience was not up to our regular standards. We never intend to inconvenience our guests, and I would be happy to speak with you to see what more I can do to improve your visit. If you are willing, please feel free to reach out. Best, Charlie Gumina - General Sales Manager - 702-942-6686

June 10, 2023

The staff at Lexus Henderson is courteous, efficient, and highly professional. This service center has my strongest possible endorsement. More

by JEFFREYBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Lexus of Henderson responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Henderson. Safe travels!

June 09, 2023

Dealship is very clean with everyone very nice and friendly. No pressure of sale people who let us look. More

by loskleins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran*****,Loh Sirui*****
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Jun 12, 2023 -

Lexus of Henderson responded

It's our pleasure to welcome our guests with courteous and accommodating professionalism! Thanks for stopping by Lexus of Henderson!

June 09, 2023

This is the 3rd car I have bought from Tito. Tito always takes good care of us and has everything running smoothly. More

by bradenshupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Lexus of Henderson responded

We appreciate your loyalty to Lexus of Henderson, Braden! We're so glad Tito could make all your car-buying experiences seamless. Thank you for sharing your positive feedback with us!

June 07, 2023

Needed a ride while we waited. They handled it perfectly and got a nice wash job to boot More

by protekconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Lexus of Henderson responded

Thank you so much for your glowing review! It is great to see that you had an excellent experience with us here at Lexus of Henderson!

June 07, 2023

Service here is top notch and Terry Coleman is always available when I need something. More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Coleman
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Jun 07, 2023 -

Lexus of Henderson responded

James, thank you for the review! We appreciate the kind words about Terry and hope to see you back again at Lexus of Henderson. Safe travels!

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