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Lexus of Henderson

Henderson , NV

4.8
6,944 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,944 reviews

February 06, 2023

They look great and my salesman Terry was very knowledgeable. He was very thorough in answering my questions. The financing step was somewhat time consuming and confusing with possibly overlappin More

by Nicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Coleman
February 04, 2023

Clean well organized, responds to questions quickly and in detail. Customer service reps very helpful in learning the new systems. More

by Kate
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Lexus of Henderson responded

Thank you for your review, Kate. We're glad that the Lexus of Henderson team was nice to work with. See you around!

February 03, 2023

This dealership is very organized and customer friendly. Personnel are courteous and attentive. My vehicle was serviced properly and I was happy with the results. Oil change did go up in price though. Never More

by MannyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Lexus of Henderson responded

Thanks for the review of Lexus of Henderson, Manny. We appreciate your support of our team.

January 31, 2023

Quick and great service Lexus rep very professional and communicative about service time preventive maintenance More

by Jones47870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Feb 01, 2023 -

Lexus of Henderson responded

Our team is always happy to see a 5-star review! Thank you for choosing Lexus of Henderson and we will see you next time!

January 31, 2023

Lexus customers receive Red Carpet treatment. I was pleased with the service that I received. More

by DEBBY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Lexus of Henderson responded

We're delighted our commitment to great customer service continues to stand out to you. Thanks so much for choosing Lexus of Henderson. Have a great day!

January 29, 2023

Very good treatment from staff! ! Customer came 1st If I had a problem it was alway solved quickly More

by tweetwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sian
Jan 29, 2023 -

Lexus of Henderson responded

Thank you so much for the 5-star review of Lexus of Henderson! Until next time, safe driving!

January 28, 2023

Lexus of Henderson always goes above and beyond. Amazing customer service and love their staff More

by SANDRA_R4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service department
Jan 30, 2023 -

Lexus of Henderson responded

Thanks for the review. We are glad that the team was wonderful to work with. We appreciate your business and these kind words here at Lexus of Henderson.

January 28, 2023

My last visit service was very satisfactory. My service advisor Steve was very helpful in looking into my repairs More

by CLEMADI2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Henderson responded

We appreciate the time you took to give Steve a shoutout! Thank you for letting others know what being a guest with Lexus of Henderson is like. See you again next time!

January 28, 2023

I had an indicator light that I had a low pressure tire. I took my vehicle into service and within 45 minutes the tire was repair. Thank you! I love love love Lexus Dealership. More

by sharinlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Jan 30, 2023 -

Lexus of Henderson responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

January 26, 2023

Excellent sales person, Rick, gave us a detailed and complete breakdown of our new Lexus NX 350h. We we so pleased and look forward to many happy miles of driving. More

by gary1545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Lexus of Henderson responded

We are delighted to receive this feedback, Gary! It is exciting to hear that Rick helped you get set up with your new Lexus NX 350h. Thank you for working with the Lexus of Henderson team! Happy travels!

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