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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
7,010 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,010 reviews

December 22, 2022

Thank you so much for the excellent work you did to my car pls keep up the good work More

by JM_VIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Dec 22, 2022 -

Lexus of Henderson responded

We’re glad we could deliver a 5-star experience. Thank you for working with us here at Lexus of Henderson!

December 21, 2022

Very professional helpful in all aspects of a top notch dealership I definitely recommend this dealership to my friends and family.A special thanks to Tyler Heisenberg the service manager for going the ext More

by SUNRUNNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson. It is wonderful to hear that Tyler went the extra mile for you. The team appreciates your trust in our business!

Dec 24, 2022 -

SUNRUNNER0 responded

Not a problem Merry Christmas to all and a Happy New Year

December 16, 2022

They recognized their shortcomings and made amends to fix it, resulting in free service for that day. More

by OWENS.KESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella S. - 5 star service
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Dec 22, 2022 -

Lexus of Henderson responded

We're so glad we could work to improve your experience. Please don't hesitate to be in touch if there's anything else we can do to assist you and earn your five stars. Thank you, Craig Kelly - Service Director - 702-228-7736

December 16, 2022

Thanks for the service that was given to us. We will recommend your dealership to friends. More

by TREETOP0255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Lexus of Henderson responded

We are pleased to hear this! Thank you for the kind review and recommendation of us here at Lexus of Henderson!

December 15, 2022

The maintenance department is excellent, first class service! Quick, caring, and competent! They also wash your car after service! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler!
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Dec 15, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson, Mike! We are thrilled to hear that you are satisfied with our services and carwash. Your support means a lot to the team!

December 14, 2022

The work hard to make the deal ork out and agained a new customer! Frome the sale to post sale the made it a good experience. The worked with us to get additional items done to car. More

by NEKKOUCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louise Cedula, Thomas Ng
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Dec 14, 2022 -

Lexus of Henderson responded

Thank you for the review! We're glad that the Lexus of Henderson team was helpful and nice to work with. Have a nice day!

December 14, 2022

The service department was super helpful and quick. Jayce was responsive and accommodating. Great service! More

by Wakutafamily2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce
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Dec 14, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson. Jayce and the team appreciate your trust and business.

December 10, 2022

Fabian sent me the loan estimate to buy the car I was leasing so I could compare with other lenders. Their interest rate was more than 2.5% lower than others I received. Lexus made the process easy with More

by Heidiwoodruff
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Lexus of Henderson responded

We're happy to hear your buying experience went so seamlessly thanks to Fabian's help. Congratulations on the new ride! - Lexus of Henderson

December 09, 2022

Excellent, fast service. We’re able to give me a loaner while I waited for my car to be ready. More

by bjcdirector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson. We are thrilled to hear that you are satisfied! Our team is here to help with any of your service needs!

December 08, 2022

Professional service got a estimate for all repairs in a day with a loaner car and would use again for service on my lexus. More

by wschaller2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Dec 09, 2022 -

Lexus of Henderson responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

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