Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,952 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership
View Awards

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,952 reviews

September 17, 2022

Amazing service! Professional people who helped every step of the way to make my dream come true! Wonderful sales team and finance manager! More

by dan.nette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanna
Report | Print
Sep 19, 2022 -

Lexus of Henderson responded

This feedback is music to our ears! Thank you for choosing Lexus of Henderson and for sharing your experience with our team. Safe travels ahead!

September 16, 2022

Always very precessional and I love the updates I receive about my vehicles status. I also really like that they give you a loaner car so you’re not inconvenienced in anyway. Thanks again for always doing a More

by Lvchrissylo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan
Report | Print
Sep 16, 2022 -

Lexus of Henderson responded

We really appreciate your continued business and your great review! Thank you for choosing Lexus of Henderson, we look forward to welcoming you back for your next visit. Have a wonderful day!

September 16, 2022

Stephen Diem was very helpful, car wa very clean when i got it back, only thing was price was very high More

by heesok1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Report | Print
Sep 26, 2022 -

Lexus of Henderson responded

We are so happy Stephen was able to assist you. We appreciate your feedback regarding pricing and will take it into consideration as we move forward. Thank you for the 5-stars, and have a great day from all of us at Lexus of Henderson.

September 15, 2022

I’m only answering this crap because you guys keep sending me emails. Service is great. David is great. Some sending me this crap More

by TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Report | Print
Sep 16, 2022 -

Lexus of Henderson responded

Thank you for the five-star review for David and our team! We use customer feedback to help us improve when needed, so we do apologize for any unwanted communication. Take care.

September 15, 2022

Fabian is the reason I bought a Lexus in Henderson. Stopped by and chatted and thoroughly enjoyed the initial contact. More

by RGRANDORF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Lexus of Henderson responded

We are delighted that you had such a positive experience working with Fabian! Thank you for coming to Lexus of Henderson and for sharing your feedback. Safe travels ahead!

September 13, 2022

Excellent customer service. Totally customer focused. Comfortable waiting area. No attempt to oversell any maintenance. More

by JOHNCDALY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Report | Print
Sep 14, 2022 -

Lexus of Henderson responded

John, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

September 12, 2022

Nate was ver accommodating. He was always able to get me a loaner vehicle which I appreciated very much. More

by Jaymi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Sep 13, 2022 -

Lexus of Henderson responded

Jaymi, thank you for the review! We appreciate your support and will be sure to pass on the kind words to Nate. Drive safely! - The Lexus of Henderson team

September 12, 2022

Tito is the best car sales men, I ever had. Please go to Lexus of Henderson to buy your dream car! More

by amyzavala1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Lexus of Henderson responded

Your glowing review of Tito makes our day! Thank you for coming to Lexus of Henderson and for sharing your support on our page. Enjoy the ride!

September 11, 2022

Cannot always talk to my service manager. He is always too busy to talk to me More

by concepcionsingson
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Torella
Report | Print
Sep 12, 2022 -

concepcionsingson responded

I already did the survey which remains the same

Sep 12, 2022 -

Lexus of Henderson responded

I am sorry to read this review. We strive to deliver communicative and attentive service, and it is disappointing that we have left the wrong impression. I would be happy to speak with you to see what more I can do to address this feedback. If you are willing, please give me a call directly. Thank you, Craig Kelly - Service Director - 702-228-7736

September 10, 2022

Very professional and excellent service by Tito Deleon. This is my fourth purchase/lease from this dealer. Tito was in regular contact with me over the last few months while I waited for my car to be del More

by meekranch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Lexus of Henderson responded

Thank you for the review and kind words about Tito. Congrats on the newest car, see you next time here at Lexus of Henderson!

1
...
216
217
218
...
696