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Lexus of Henderson

Henderson , NV

4.8
6,953 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,953 reviews

September 10, 2022

Very professional and excellent service by Tito Deleon. This is my fourth purchase/lease from this dealer. Tito was in regular contact with me over the last few months while I waited for my car to be del More

by meekranch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Lexus of Henderson responded

Thank you for the review and kind words about Tito. Congrats on the newest car, see you next time here at Lexus of Henderson!

September 09, 2022

Fabian was Excellent! He was professional and made us feel comfortable. He did not hesitate to help us and even had Alexis look at our vehicle once more to calm our fears. More

by Msjosielopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Lexus of Henderson responded

We're elated that Fabian and Alexis made your experience a total success! Drive safe, and we hope to see you again at Lexus of Henderson!

September 06, 2022

Tyler is always attentive and keeps me posted every step of the service process, we will continue to bring my daughter’s vehicle to him trusting great care! More

by FRANCISCO LANDEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 07, 2022 -

Lexus of Henderson responded

We will happily let Tyler know you can always count on him to get the job done. Thanks for putting your trust in Lexus of Henderson. Take care!

September 04, 2022

Stephen Diem was helpful, courteous, and had my repair done on time. Very pleased with service More

by bprmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Sep 06, 2022 -

Lexus of Henderson responded

Thank you for taking the time to share! We are proud to have Stephen on our team and happy to hear that he delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

September 03, 2022

Jayce genuinely cares and provides excellent customer service. He is truly an asset to Lexus of Henderson. More

by nat.ely1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Sep 06, 2022 -

Lexus of Henderson responded

Thank you for your confidence in Jayce! We are happy to have you as a Lexus of Henderson customer and we hope to welcome you back for your future service needs. Drive safely!

September 01, 2022

I received quick smooth and courteous service. Great communication. All work was explained. The waiting area was comfortable. More

by Fracado4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Lexus of Henderson responded

It makes our day to hear that the Lexus of Henderson team delivered a seamless service experience! Thanks for sharing and leaving us a five-star review. See you next time!

September 01, 2022

Jayce and everyone at the dealership were great! My 2004 RX330 runs like a new car! More

by Gfkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Sep 01, 2022 -

Lexus of Henderson responded

This feedback is music to our ears! Thank you for choosing Lexus of Henderson and for sharing your experience with Jayce and our team. Drive safely until we see you again!

August 31, 2022

Everyone is friendly. However lacking in communication . After I made appointment I cancelled. They never got the word & came anyway. Fortunately I was able to keep the ap More

by Kayrome
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Steven
Sep 06, 2022 -

Lexus of Henderson responded

Thank you for your business and feedback. While I'm glad you received friendly care, I'm sorry our communication left more to be desired. We will use this review in our constant effort to improve our service, and I hope that's clear moving forward. Best regards, Craig Kelly - Service Director - 702-228-7736

August 30, 2022

I have been customer last 15years with service manager David Torrella.He is professional, trusted always! Make me comfortable More

by RAINBOWKAY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Aug 31, 2022 -

Lexus of Henderson responded

Reviews like this make our day! We're thrilled David has provided excellent service that's earned your loyalty over the years. Thanks for being a Lexus of Henderson customer!

August 30, 2022

Good customer service. Fast service. Place is nice and clean with amenities. Service advisor was able to locate vehicle service history quick. Provided information on n More

by Mary Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylet
Aug 30, 2022 -

Lexus of Henderson responded

Our team is always happy to help you out, Mary! Thank you so much for supporting Lexus of Henderson and we'll see you next time!

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