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Lexus of Henderson

Henderson , NV

4.8
6,953 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,953 reviews

August 28, 2022

Tyler did a great job of making sure my service appointment was as low stress and efficiently executed as possible. Everyone at the dealership showed competency and kindness. Thank you all! More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Aug 29, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Tyler and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

August 27, 2022

One of the things I appreciate most about my Lexus IS the professional, personable, thorough service department. They are the best! More

by THINKBIG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

August 26, 2022

Efficient, friendly on time enjoyed the experience. Was offered a. Loan card and had good follow up More

by TURNIPTRUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Lexus of Henderson responded

This is what we strive for at Lexus of Henderson! Thank you for your review!

August 26, 2022

Service is always done in a efficient and complete way. The vehicle is washed on the outside. A courtesy vehicle was provided and was much appreciated. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Lexus of Henderson responded

Thanks for sharing your appreciation of Lexus of Henderson, Bill! It's our pleasure to offer thorough and accommodating service. Until next time!

August 25, 2022

Sometimes the amount of time for service is longer than informed or expected. Otherwise, they do make me feel valued. More

by TAMMY27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Lexus of Henderson responded

Thank you for the review, Tammy! We are glad to hear that you have enjoyed working with the Lexus of Henderson team. With regard to the rest of your feedback, we apologize for your visits taking longer than anticipated and will be sure to work towards improving our efficiency in the future. If there is anything else we can do to assist you, please feel free to reach out. Best, Craig Kelly - Service Director - 702-228-7736

August 25, 2022

The service dept is very helpful, courteous, and gives advice when asked for. I strongly recommend Lexus of Henderson More

by Kode42gNelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Lexus of Henderson responded

This is what we strive for at Lexus of Henderson! Thank you for supporting us with your review!

August 24, 2022

Car was excellent and our salesperson was outstanding. Our nx350 did not disappoint as well as lexus of henderson. More

by aqmiranda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eldred obodai
Aug 25, 2022 -

Lexus of Henderson responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with the Lexus of Henderson team. Drive safely in your new Lexus NX, and we hope to see you back!

August 24, 2022

Had a nail in my tire on my 16 GSF and Tyler got it handled for me no charge awesome thanks again! In and out in no time at all ! Great service at Lexus of Henderson!! More

by Joe-rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Lexus of Henderson responded

Thank you, Joe, for trusting Tyler and the team to assist! We strive for best-in-class work here at Lexus of Henderson, from handling nails in tires to performing major repairs, we're here to support you!

August 24, 2022

I am a long time Lexus/Toyota customer, always had very good service. My experience with Lexus of Henderson was the BEST, everyone was very nice and helpful, but Savana was AWESOME. We were purchasing our More

by mariam.toufanian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Lexus of Henderson responded

Mariam, we are so grateful for your continued business! Thank you for choosing Lexus of Henderson and for sharing your experience. We look forward to welcoming you back next time!

August 22, 2022

Everyone was professional, friendly, polite, worked fast and efficiently. I like that they washed my car too. More

by MeganFonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace
Aug 22, 2022 -

Lexus of Henderson responded

Megan, when we see words like "professional", "friendly", and "polite", we know we are doing a great job! Thank you for the 5-stars from all of us at Lexus of Henderson!

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