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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,962 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,962 reviews

June 02, 2022

Good dealership met all expectations. I am happy with Lexus of Henderson. Looking forward to a long term relationship. More

by ofi_gordon
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Lexus of Henderson responded

We are so grateful to have earned your continued business! Thank you for choosing Lexus of Henderson and for sharing your feedback. We wish you many safe and happy miles ahead!

June 01, 2022

They did a good job prepping our new Lexus for delivery. We will use them for all future maintenance. More

by wayne_gallant
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Lexus of Henderson responded

Your support means a lot to us, Wayne! Thank you for giving Lexus of Henderson your loyal business and your five-star feedback. We look forward to your next visit!

May 31, 2022

They are professional and transparent with the charges for your car. It was easy to drop off and pick up. More

by JASON@JKINGMAN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Petitt
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May 31, 2022 -

Lexus of Henderson responded

Thank you for the great review, Jason! We appreciate your support and hope to see you back again at Lexus of Henderson. Safe travels!

May 28, 2022

Everyone was very accommodating and professional. My service was finished in a timely manner. Dave was very nice and knowledgeable. More

by LAURMEL36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Torella
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May 31, 2022 -

Lexus of Henderson responded

Thank you for this review. We are pleased that the team was accommodating and professional. See you again next time here at Lexus of Henderson!

May 28, 2022

Everyone is very helpful and very knowledgeable and explained to my questions clearly. The service is faster than I expected. More

by NUUTATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
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May 31, 2022 -

Lexus of Henderson responded

Thanks for the review! We're glad that the team was helpful and knowledgeable. See you again next time here at Lexus of Henderson!

May 28, 2022

When washing my car after service- PLEASE DONT SCRATCH IT PLEASE DONT SCRATCH MY CAR… More

by biankha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Lexus of Henderson responded

I am concerned by this feedback as we try to be meticulous with our service. Please consider giving me a call so we can discuss these details together. Thank you, Craig Kelly - Service Director - 702-228-7736

May 28, 2022

There are a lot of choices out there but Lexus IS the best ! Great deal , beautiful inside and out , runs like a gem ! And wonderful customer service no pressure very friendly salesperson, thank you Kim More

by valisnover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
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May 31, 2022 -

Lexus of Henderson responded

This is an amazing review! Thank you for the kind words and trust in us to ensure you were satisfied. See you again next time here at Lexus of Henderson!

May 28, 2022

I was not happy following this service. Service has always been outstanding in the seven years that I have gone to your dealership. This time the car was returned with grease on the steeri More

by MDKISSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (service manager)
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May 31, 2022 -

Lexus of Henderson responded

Mr. Kissell - we apologize that we did not meet the elevated standard we set to exceed when servicing your vehicle. Please accept a courtesy detail on behalf of your advisor. Please contact service to schedule and your vehicle account has been noted. Please contact 702-228-7736 to schedule directly. Leslie Church - Customer Relation Manager

May 27, 2022

Tito was amazing. Our experience was so smooth and stress free. Definitely recommend Lexus of Henderson. More

by jfburdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Lexus of Henderson responded

Thanks for the review of Lexus of Henderson! We appreciate the kind words about Tito and the rest of the team.

May 27, 2022

Lexus of Henderson took great care of me and my car and I would like to thank David for helping me! More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Report | Print
May 31, 2022 -

Lexus of Henderson responded

Thank you for the review. We are glad that the team worked hard to assist you! See you again next time here at Lexus of Henderson!

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