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Lexus of Henderson

Henderson , NV

4.8
6,899 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,899 reviews

July 18, 2021

The advisor was nice and service was quick. I wish they vacuumed the inside. Maybe talked more about the real purpose of the 5k service but otherwise it was good. More

by Joshuahauptman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy or his name started with R
Aug 06, 2021 -

Lexus of Henderson responded

Thank you for this feedback, Joshua! We are always looking for ways to improve and will keep your review in mind moving forward. If you have any questions about your recent service, don't hesitate to contact me directly. Craig Kelly - Service Director - 702-228-7736

July 18, 2021

I'm pleased with the maintenance service performed on my GX and appreciate Randy A. for taking time to thoroughly address questions I had regarding my vehicle. More

by Mitch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Jul 19, 2021 -

Lexus of Henderson responded

We're so happy that you are satisfied with the service done to your Lexus GX! It's excellent that Randy could answer all your questions. Thanks for taking the time to leave such a great review of Lexus of Henderson!

July 18, 2021

Fast and efficient as always. Work is complete and the car is clean every time we have gone in for our routine service since we have had the car. More

by ELLKINGMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your auto service needs! We are so happy that you can depend on our team to keep your driving smoothly and safely. Have a great day!

July 18, 2021

All service teammates are courteous and very helpful. Since were out from AZ they gave us Lyft service to finish some of our shopping. Thank you. More

by vijchoksi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you! Thank you very much for trusting Lexus of Henderson with your vehicle and taking time to post a review. We hope that you have a great week!

July 17, 2021

Always met with a smile putting us at ease to ask any questions, define problems and leads us to a successful completion. Your lounges are super comfortable and all the staff we have dealt with are so ve More

by mo63flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

All of us here at Lexus of Henderson love hearing positive feedback from our guests! Thank you for entrusting us with your vehicle needs - we hope to have the pleasure of working with you again soon.

July 17, 2021

They are so efficient and friendly. Everyone knows what the other is doing so it is such a smooth process bringing your car iin for service. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

Lisa - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful time working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

July 17, 2021

Due to relocation, this was our 1st service at Henderson. Experience was fine. Service was timely and service Manager seemed on top of our needs. More

by RMR1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review! We're glad we made your first service visit a success, and we hope to see you back for many more down the road. Safe travels!

July 17, 2021

Very polite staff. Great customer service all around. I would recommend Lexus to all my family and friends. If, I had to choose again. It would be Lexus. More

by JJLUVMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Jul 19, 2021 -

Lexus of Henderson responded

Your recommendation of our team means a lot to us! Thank you for choosing Lexus of Henderson and for taking the time to review our work. Safe travels until we see you again!

July 17, 2021

Thank you Stephen and the entire team at Lexus of Henderson for making my apple car play update a seamlessly easy transition. Way to go! More

by TYRON.CARVALHO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 19, 2021 -

Lexus of Henderson responded

Tyron - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful time working with Stephen and the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

July 16, 2021

Very friendly service. They give you recommendations on what needs to be fixed but they don’t press you. My car was ready by the estimated time. More

by ALEX8526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Diem
Jul 16, 2021 -

Lexus of Henderson responded

Hi Alex, thanks so much for coming into Lexus of Henderson. We appreciate the business, glad we met expectations and hope to see you again next time!

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