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Lexus of Henderson
Henderson , NV
6,818 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,818 reviews
April 09, 2021
Excellent service, and great amenities to keep you occupied while having to wait. They go over everything in detail and are willing to answer any question asked. occupied while having to wait. They go over everything in detail and are willing to answer any question asked. More
by ECLIPSE034ME
Verified CustomerEmployees Worked With
April 09, 2021
Randy provided very good customer service. He made sure my car was taken care of, didnt try to sell unnecessary services. Was very courteous and made sure I understood everything that was wrong my car was taken care of, didnt try to sell unnecessary services. Was very courteous and made sure I understood everything that was wrong More
by VIRKSAVINDER
April 08, 2021
David is great to work with and a Thank you to the tech who took care of my car David kept me well informed. AAA who took care of my car David kept me well informed. AAA More
by Backeast11
Employees Worked With
April 08, 2021
Fast, reliable and professional service’!!! David again did an outstanding job. If you have further questions please feel free to ask me. Lexus IS the best. did an outstanding job. If you have further questions please feel free to ask me. Lexus IS the best. More
by RHMCK
Employees Worked With
April 08, 2021
need improvements for service wait time and communication. it took for 9hrs to get done, made 8am appointment for 20k service and one replacement for recall Roughly told it will be done by 1- communication. it took for 9hrs to get done, made 8am appointment for 20k service and one replacement for recall Roughly told it will be done by 1-3pm the latest, no update or information of delay until I contacted him More
by EMIJAHK
Employees Worked With
Tyler
April 08, 2021
Amazing service! David takes great care of his customers! He always has the best interest for his customers. Friendly and professional and makes everyone feel comfortable. He always has the best interest for his customers. Friendly and professional and makes everyone feel comfortable. More
by JAMCALIMAG
Employees Worked With
David
April 08, 2021
The dealership was great. Everything went really well. However I will never let my financing go through a dealership again. It got pulled over at the dealer and once at the financial institution and t However I will never let my financing go through a dealership again. It got pulled over at the dealer and once at the financial institution and took a big hit on my credit score. Had I known it would work that way I would never have done it. We do love the car and the salesman was great. Warranty guy was way too pushy. More
by laurelpoll
Employees Worked With
April 08, 2021
Great people, great communication. Optimal way to run a service department. I have trust they will do the right thing. Thank you for all that was done. service department. I have trust they will do the right thing. Thank you for all that was done. More
by MICHAELSBUSH
Employees Worked With
April 08, 2021
Always get VIP treatment. The service department if very fair with rates. Had a strange sound coming from brakes they found out why it was a simple fix. They did not charge me for diagnosis. fair with rates. Had a strange sound coming from brakes they found out why it was a simple fix. They did not charge me for diagnosis. More
by Butchieahh
Employees Worked With
April 08, 2021
Outstanding service as always. Picked up car at home left a loaner and and returned the car when work was completed a a a a a a a loaner and and returned the car when work was completed a a a a a a More
by CORBETTSTE
