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Lexus of Henderson

Henderson , NV

4.8
6,820 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,820 reviews

April 02, 2021

Took great care of my car and provided me with a very nice loaner vehicle. Received regular updates through text messages so I knew what was happening. Car was ready at scheduled time. More

by LexusKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your auto service needs! We are overjoyed to hear that you received communicative, timely service from our team. We hope for the opportunity to assist you in the future!

April 02, 2021

We love Lexus of Henderson! This is our third car from there, and as always, excellent service. Paul Dackow has been a wonderful salesman, he’s knowledgeable, professional and makes the whole transaction More

by winkassist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Ng
Apr 02, 2021 -

Lexus of Henderson responded

What a wonderful review! We love having you as Lexus of Henderson customers and truly appreciate you sharing so many kind words about Paul. Thank you for trusting us with your business time and time again! We hope that your new vehicle is treating you well.

April 02, 2021

Great communication great customer service reasonable price multiple offers. Everything is great during the sale process. Looking for good after sales service too. Will refer this place to friend. More

by Jeremy Qin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sirui Xie, Tommy Ng
Apr 05, 2021 -

Lexus of Henderson responded

Congratulations on your new car! We are delighted that our team gave you an excellent experience from start to finish. Thank you from all of us at Lexus of Henderson!

April 02, 2021

Tyler provided excellent customer service. He kept us informed about our service. And the car service was completed in reasonable time frame. Entire process was smooth and efficient. More

by butlert1607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Leslie
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your service needs! We are thrilled that Tyler and the team delivered such a communicative, efficient experience. See you next time!

April 02, 2021

First visit. Had to explore amenities in lobby ( I'm sure due to Covid-19). Made appointment and appreciated quick service. Advised of possible repairs next time. More

by ELIDAESPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for the five stars! We are grateful that we got the opportunity to assist you here at Lexus of Henderson, and we look forward to your next visit!

April 02, 2021

I’m on my third Rx from Lexus of Henderson. They go above and beyond to make sure I’m happy every time. The dealership itself is swanky. The sales and service staff are professional, competent, and I have fe More

by Op
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louise Cedula, Tyler Heishman, Ben Nguyen
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you have a good experience working with both our sales and service teams here at Lexus of Henderson, and we will certainly pass along your kind words. We are grateful for your returning business, and we look forward to your next visit!

April 02, 2021

Jaycee is always incredibly nice and professional. He always makes me feel welcomed at Lexus, and makes sure that all my questions are answered before leaving. More

by SPOILEDKITTY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaycee M.
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad Jaycee takes such good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 02, 2021

Tito was beyond helpful and friendly!!! Tito worked really hard to get us into a car that would fit our family. We love our new car. Thank you!!!! More

by JMEHAZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tito took good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new car!

April 02, 2021

I love to go to your dealership because i am treared like a family member. Your service is excellent and the diagnostics are very honest. The guys are doing a wonderfull job and are always friendly and curti More

by marissyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

April 02, 2021

In a rare scenario, I actually had my Mercedes serviced the same day and was able to review both processes side by side. Both regular services, both with loaners. While the Mercedes team did a very go More

by HOELZERLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle at Lexus of Henderson, and it means a lot to know that our team provided the efficient, timely, and personable service we strive for here. If you ever need anything else, don't hesitate to come back and see us again!

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