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Lexus of Henderson

Henderson , NV

4.8
6,824 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,824 reviews

April 02, 2021

Jaycee is always incredibly nice and professional. He always makes me feel welcomed at Lexus, and makes sure that all my questions are answered before leaving. More

by SPOILEDKITTY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaycee M.
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad Jaycee takes such good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 02, 2021

Tito was beyond helpful and friendly!!! Tito worked really hard to get us into a car that would fit our family. We love our new car. Thank you!!!! More

by JMEHAZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tito took good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new car!

April 02, 2021

I love to go to your dealership because i am treared like a family member. Your service is excellent and the diagnostics are very honest. The guys are doing a wonderfull job and are always friendly and curti More

by marissyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

April 02, 2021

In a rare scenario, I actually had my Mercedes serviced the same day and was able to review both processes side by side. Both regular services, both with loaners. While the Mercedes team did a very go More

by HOELZERLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle at Lexus of Henderson, and it means a lot to know that our team provided the efficient, timely, and personable service we strive for here. If you ever need anything else, don't hesitate to come back and see us again!

April 02, 2021

Had a problem with remote services that has never worked since I got the car. My remote services are now working. Great customer service here More

by RANDY_KATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer
Apr 05, 2021 -

Lexus of Henderson responded

We are happy we could help, Randy! Thank you for choosing Lexus of Henderson and taking the time to share your positive feedback. Drive safely!

April 02, 2021

Great communication and timely service Randy was amazing. Alex was very professional and amazing as well. They defined took care of our issue and were a pleasure to deal with! More

by ASHLEYANDOSCAR143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a good experience working with our team at Lexus of Henderson, and we will certainly let Randy and Alex know that you appreciate their help. We look forward to your next visit!

April 01, 2021

Hi Leslie As always Jayce Messer is on top of things Hi Leslie As always Jayce Messer is on top of things Making my schedule work while my Lexus NX is being fixed due to the recall From the person who More

by write2eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Apr 01, 2021 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! We're thrilled to hear that our team continues to provide you with excellent service during your visits. Eddie, we look forward to taking care of you, and your Lexus NX next time!

April 01, 2021

David is still the best always friendly prompt and has great explanations as to what needs to be done and why. Both my wife and I are very pleased with his service More

by coleary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you and your wife here at Lexus of Henderson, and we will certainly let David know that you appreciate his help. We look forward to your next visit!

April 01, 2021

I have been going to Lexus of Henderson for the past 8 years (despite living in Summerlin). The staff there are kind and professional. Mr. Paul Dackow is an incredible, knowledgeable, and extremely thor More

by AZINAZMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kaye
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your returning business here at Lexus of Henderson, and we will certainly let Paul know that you appreciate his help. We hope that you continue to enjoy your new car!

April 01, 2021

Second car purchased here and I suspect I'll be back again soon enough. I've looked for three months at cars and even though there are alot of pretty brands out there, you can NOT beat the reliability More

by KELLEYDIXON104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
Apr 02, 2021 -

Lexus of Henderson responded

We couldn't be happier to have you as a returning customer! Thank you for choosing Lexus of Henderson and recommending Kim. Safe travels until we see you next, Kelley!

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