Back

Lexus of Henderson

Henderson , NV

4.8
6,825 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,825 reviews

April 01, 2021

Second car purchased here and I suspect I'll be back again soon enough. I've looked for three months at cars and even though there are alot of pretty brands out there, you can NOT beat the reliability More

by KELLEYDIXON104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
Apr 02, 2021 -

Lexus of Henderson responded

We couldn't be happier to have you as a returning customer! Thank you for choosing Lexus of Henderson and recommending Kim. Safe travels until we see you next, Kelley!

April 01, 2021

Excellent service and atmosphere was great I definitely Excellent service and atmosphere was great I definitely recommend this location yo my friend and family. Waiting ate was neatly cleaned and organize More

by Nilesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a good experience working with our team at Lexus of Henderson, and it means a lot to know that you will recommend us to your friends and family. We look forward to your next visit!

April 01, 2021

Michelle was awesome, very attentive and easy to work with. She and Eldred made the return/lease process so easy. Best car buying experience. Thank you More

by jacosta16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

We are delighted that Michelle and Eldred gave you such a stellar car-buying experience! Thank you from all of us at Lexus of Henderson and safe travels in your new ride!

April 01, 2021

Sirui our sales rep was amazing. I couldn’t make up my mind and he was so patient and understanding. He wasn’t pushy at all. He kept in touch with me between visits and made the entire process painless. More

by JENWSALVADOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui
Apr 02, 2021 -

Lexus of Henderson responded

It makes our day to hear that Sirui gave you such a positive, pressure-free purchase experience! Thank you for putting your trust in the Lexus of Henderson team, we are proud to have earned your business. Wishing you many safe miles ahead!

April 01, 2021

this is second time happened.. After the service something broke.. This time it broke again the pieces inside my passenger seat at the back. I already told them to put it back and it broke again. More

by khris
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Lexus of Henderson responded

Khris, I expect top-notch service from my team so it is disappointing to read this feedback. I would like to apologize for the frustration and inconvenience this has caused. If you would be willing to speak with me directly, I would appreciate the opportunity to make things right for you. Please don't hesitate to give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736

April 01, 2021

Good service overall. Efficient and service done thoroughly. Scheduling was simple and a smooth process overall. Was contacted in a timely manner to inform me my car was ready. Thank you Lexus! More

by SUSANNASALTERATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you with efficient, convenient service! Thank you for choosing Lexus of Henderson and taking the time to share your positive feedback. Drive safely!

April 01, 2021

My service advisor Tyler was excellent. The work on the car was great I have now no oil leaks and the car is running fine. I will be back for additional service if needed. It was a very good experience the More

by pauljvitelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

We are so happy we could help! Thank you for choosing Lexus of Henderson and highlighting Tyler's great work. We look forward to assisting you with anything you may need in the future!

April 01, 2021

Amazing work always friendly! Will be my vehicle back. Always a pleasure to go there. Everyone is eager to help you with any issue you may have with your vehicle More

by Seanecany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Kelly Alexis Terrance
Apr 02, 2021 -

Lexus of Henderson responded

We are proud to have earned your continued business and excellent review! Thank you for your confidence in the Lexus of Henderson team, we look forward to your next visit with us!

April 01, 2021

I came in for a safety recall. The service advisor was very professional. They dealership offered to provide a loaner car. I declined and had a nice quite space to plan games on my iPad. More

by mccarthy1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that the team delivered such a seamless service experience. Drive safely, and we hope to see you back at Lexus of Henderson!

March 31, 2021

Jayce Messer, excellent service and by explaining everything with details, and solve the issues been there for a while, looking to come more thank you for everythingg More

by ARAESH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 31, 2021 -

Lexus of Henderson responded

It is terrific that Jayce took such great care of you and your vehicle! Thank you for choosing Lexus of Henderson, it means a lot to hear that you are a happy customer. See you next time!

...
368
...