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Lexus of Henderson

Henderson , NV

4.8
6,830 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,830 reviews

April 01, 2021

Good service overall. Efficient and service done thoroughly. Scheduling was simple and a smooth process overall. Was contacted in a timely manner to inform me my car was ready. Thank you Lexus! More

by SUSANNASALTERATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you with efficient, convenient service! Thank you for choosing Lexus of Henderson and taking the time to share your positive feedback. Drive safely!

April 01, 2021

My service advisor Tyler was excellent. The work on the car was great I have now no oil leaks and the car is running fine. I will be back for additional service if needed. It was a very good experience the More

by pauljvitelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

We are so happy we could help! Thank you for choosing Lexus of Henderson and highlighting Tyler's great work. We look forward to assisting you with anything you may need in the future!

April 01, 2021

Amazing work always friendly! Will be my vehicle back. Always a pleasure to go there. Everyone is eager to help you with any issue you may have with your vehicle More

by Seanecany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Kelly Alexis Terrance
Apr 02, 2021 -

Lexus of Henderson responded

We are proud to have earned your continued business and excellent review! Thank you for your confidence in the Lexus of Henderson team, we look forward to your next visit with us!

April 01, 2021

I came in for a safety recall. The service advisor was very professional. They dealership offered to provide a loaner car. I declined and had a nice quite space to plan games on my iPad. More

by mccarthy1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that the team delivered such a seamless service experience. Drive safely, and we hope to see you back at Lexus of Henderson!

March 31, 2021

Customer service department always performs all necessary repair work or required maintenance efficiently and professionally. David T is such a pleasure to work with every time. Great experience More

by Z3JOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrela
Mar 31, 2021 -

Lexus of Henderson responded

Thank you for posting about your experience with David at Lexus of Henderson! We look forward to taking care of you next time!

March 31, 2021

Jayce Messer, excellent service and by explaining everything with details, and solve the issues been there for a while, looking to come more thank you for everythingg More

by ARAESH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 31, 2021 -

Lexus of Henderson responded

It is terrific that Jayce took such great care of you and your vehicle! Thank you for choosing Lexus of Henderson, it means a lot to hear that you are a happy customer. See you next time!

March 31, 2021

excellent quality and service, the information was accurate and secure! Thank you so much for everything!!! Tito j d Leon he is a great winner, with great qualities! More

by jhonnyluisa0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin nguyen
Mar 31, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a great experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

March 31, 2021

Love them! Love the sales. Everything went well! And the car is surprisingly good condition!!!!! Thank you! They are professional! I don’t like the big red ribbon 😂 More

by LIZLIU0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Lexus of Henderson responded

Thank you for the five-stars! We appreciate your confidence in our team and are proud to have earned your support. Drive safely in your new vehicle and congratulations! We hope to see you again at Lexus of Henderson!

March 31, 2021

The service was very good. People are very friendly met all my expectations and answered all my questions. My service provider was very well informed and answered all my questions. More

by HOCKEYJLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 30, 2021

This was our second visit to this dealership. We were going to LV dealership bc we didn’t really appreciate the first Finance Manager we dealt with, I left a message to her 3 times and spoke to her on th More

by mlcampana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui Xie and Richard
Mar 31, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We strive to make the purchasing process go smoothly for our guests, and I would like to begin by apologizing for your initial experience. I assure you that I will look into your situation to ensure this feedback is properly addressed. With that said, I am glad to hear that you had such a successful time working with Sirui and Richard. Drive safely in your new vehicle, and congratulations! If there is anything more we can do to assist you, please feel free to reach out! Best, Charlie Gumina - General Sales Manager - 702-942-6686

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