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Lexus of Henderson

Henderson , NV

4.8
6,966 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,966 reviews

February 21, 2021

Great service with plenty of social distancing areas to sit in while waiting. Stephen looked up previous service history and had the pricing all figured out for what I needed. No problems at all! More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Feb 22, 2021 -

Lexus of Henderson responded

Jordan - thank you for trusting Lexus of Henderson with your vehicle. We are glad to hear that Stephan made the right impression during your last visit!

February 21, 2021

Very good. Prompt. The people were very Professional, knowledgeable and helpful. Easy to come in and just get stuff done. Will definitely come back in the future. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Henderson responded

Andrew - Thank you for stopping by to post a positive review! We love to see this feedback and are grateful to have you as a Lexus of Henderson customer. Hope to see you next time!

February 21, 2021

Service was exceptional. Completed on time and well documented. Staff was courteous and friendly. Waiting area was comfortable and had drinks and coffee which was appreciated More

by Rhoades.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Henderson responded

Thank you for reviewing our Service Department! We appreciate this feedback about our team and facilities and are glad to know that you enjoyed your visit. Hope to see you next time at Lexus of Henderson!

February 21, 2021

I had an amazing experience with Lexus Osunlana. She was very knowledgeable and went out of her way. Her evening text to see if we made it home safely will forever be remembered. I will be recommending her More

by tagtag1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Osunlana
Feb 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad Lexus took such good care of you here at Lexus of Henderson, and we will certainly let her know that you appreciate her help. It means a lot to know that you will recommend us to others, and we hope to see you again sometime!

February 20, 2021

The transaction of buying the vehicle was ok. The only thing I recommend people that going to buy cars from here is double check and triple check your name, date if birth, address and all the information. More

by Chris Nguyen
Recommend Dealer
Yes
Employees Worked With
Feb 22, 2021 -

Lexus of Henderson responded

Chris - This is a disappointing review to read. We strive for knowledgeable and accommodating service here, and I'm disappointed that we didn't leave you with that impression. I would be more than willing to speak with you directly about the miscommunication that occurred with your registration here and see what more we can do to make this right. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

February 20, 2021

Excellent service as always. Stephen was the best. He was j knowledgeable helpful snd gave me great instruction. Top notch employee for your company. Hope he will assist me again I. The future More

by newkirk.darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Feb 22, 2021 -

Lexus of Henderson responded

We are delighted that Stephen took such great care of you during your recent visit. Thank you for giving Lexus of Henderson your business, we look forward to welcoming you back next time!

February 20, 2021

Service team was great as was the service itself. Thank you for having the service performed quickly and for the wash. Thank you for taking such good care of my parents all these years as well More

by ALMADDOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Henderson responded

We couldn't be happier to hear that our team made you a happy customer! Thank you for your continued support of Lexus of Henderson, and for your kind review. Safe travels until we see you next!

February 20, 2021

Very polite helpful and professional. Wonderful that our car was cleaned. Wish their were sandwiches or snacks provided. Very nice that there were drinks made available More

by DeeCollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager Jase
Feb 22, 2021 -

Lexus of Henderson responded

Thank you for your business and positive feedback! We hope to welcome you back to Lexus of Henderson for your future service needs.

February 20, 2021

Very attentive and nice clean dealership. If you are looking for a car. Ask for Tito, he was my executive sales persona and he was exceptional. Highly recommended. More

by huimichael
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Henderson responded

We are delighted to earn your recommendation! Thank you for sharing this excellent feedback about our service and facilities. We will pass along your kind words to Tito. - Lexus of Henderson team

February 20, 2021

Excellent service! There was a minor oversight concerning tire pressure which was immediately corrected and I was given a tank of gas for the delay. More

by MCLEODDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we are glad we were able to resolve this oversight with your tire pressure. If you ever need anything else, don't hesitate to come back and see us again!

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