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Lexus of Henderson

Henderson , NV

4.8
6,942 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,942 reviews

December 25, 2020

The certified Lexus Rx350 looks good on the inside & out , but didn’t notice all 4 rims have all big scratches . I was told about it after i signed all the paper works. Then i cannot have it fixed and have More

by FEJTAYAO60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica selvaggio
Jan 11, 2021 -

Lexus of Henderson responded

It sounds like there may have been a miscommunication here regarding your rims, and I would certainly like to ensure we get this all worked out for you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Craig Kelly - Service Director - 702-228-7736

December 25, 2020

David handled everything needed for my service. He also went over the recalls. Very accommodating for needing a car to return to have the recalls done. More

by Bucko922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for the review! We are grateful that we got the opportunity to work with you here at Lexus of Henderson, and we will be sure to let David know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 25, 2020

Lexus Osunlana and the general manager, Ryon Walters, went above and beyond their obligations to handle a registration problem that was greatly handled to my satisfaction in a prompt and monetarily benef More

by wlang71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Osunlana
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are grateful that Ryon took such good care of you here at Lexus of Henderson, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

December 24, 2020

I love this dealership especially the service department (Jayce Messer) they fixed my SUV so quickly and I’m satisfied for everything friendliness, Quality work. More

by palaypaulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jayce took such good care of you here at Lexus of Henderson, and we will be sure to pass along your kind words. If you and your SUV ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

Customer service at its finest...best car buying experience of our lifetime, job well done! Would highly recommend Lexus of Henderson, our second vehicle purchase from them. More

by tpk1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Nyugen
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Lexus of Henderson, and we will be sure to pass along your kind words. We are grateful for your returning business, and we hope that you continue to enjoy your newly purchased vehicle!

December 24, 2020

Awesome service department! Highly recommended! The service writers really work with me to make sure my problems are resolved. The work is always done well and the care is clean when they give it back More

by JEFFERYFIORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Henderson responded

Jeffery - Thank you for the glowing review of our service department! We are delighted that you can depend on our Lexus of Henderson team to keep your vehicle running safely. Happy holidays!

December 24, 2020

Super service and support. Couldn’t have asked for anything more. Stephen was most flexible and supportive through some extraordinary circumstances. Thank you all very much. More

by Bornsbee17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bree?
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will be sure to let Stephen know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

Service department has always done maintenance in a responsible, through, and timely manner. They have sent reminder on upcoming service. And they follow up for customer satisfaction. More

by BROWNCAN461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

Monica Tateo SE was such a big help. She was super friendly and went over and beyond with her service. We felt no judgment whatsoever with her and nothing but warmth and welcoming. She also came in su More

by Judynakandakare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica and Robert
Dec 24, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad Monica and Robert took such good care of you here at Lexus of Henderson, and we will be sure to let them know that you appreciate their help. We hope to see you again sometime!

December 24, 2020

Monika was very professional and helpful. She made me feel comfortable and at ease. Plus she and Michelle got me the best possible numbers. Also completed the entire process in record time. More

by STEVEORIGINATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika S. - 5 stars
Dec 24, 2020 -

Lexus of Henderson responded

Your feedback means so much to us and we thank you for sharing! It is wonderful to see that Monika and Michelle made the right impression during your visit to Lexus of Henderson!

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