Lexus of Henderson

Absolutely the poorest service experience. 2.5 hours for a scheduled oil change on a 10,000 mile car. Not one time did anybody care or give an update. Not only will I not use Lexus of Henderson, I will neve a scheduled oil change on a 10,000 mile car. Not one time did anybody care or give an update. Not only will I not use Lexus of Henderson, I will never purchase a Lexus again because of the customer experience I’ve had the last two times I’ve been to this dealership. Yeah Lexus was known as a good product and good service. It is now just an overpriced Toyota. More

Awesome dealership. Jay Dalit and the crew was so Awesome dealership. Jay Dalit and the crew was so helpful and making my visit so easy. I always look forward to bringing my car in because I trust Awesome dealership. Jay Dalit and the crew was so helpful and making my visit so easy. I always look forward to bringing my car in because I trust them with the expertise. Mahalo Becky More

Jay and the staff there are always extremely and accommodating. I never have any issues. Jay is always honest and makes me feel like a valued customer. accommodating. I never have any issues. Jay is always honest and makes me feel like a valued customer. More

Excellent customer service. During this pandemic it is refreshing to find that dealers are doing all they can to tend to their customers’ needs. Thank you. refreshing to find that dealers are doing all they can to tend to their customers’ needs. Thank you. More

Service writing staff very courteous and friendly. All my work completed timely and correctly. I was very satisfied with my experience and highly recommend this service department. work completed timely and correctly. I was very satisfied with my experience and highly recommend this service department. More

Lexus of Henderson consistently provided me excellent service when I have my car maintained. This is my third year going to this dealer and they are always courteous and treat me like a VIP. service when I have my car maintained. This is my third year going to this dealer and they are always courteous and treat me like a VIP. More

Great service as usual. They gave me courtesy vehicle. I was late, but they waited for me. No complaints. 👀 big forward to coming in for my nex appointment was late, but they waited for me. No complaints. 👀 big forward to coming in for my nex appointment More

I was very pleased with the way Lexus handled my car. Everybody was courteous and helpful. I keep telling my wife that I thought the people at Lexis were really great. Everybody was courteous and helpful. I keep telling my wife that I thought the people at Lexis were really great. More

Calling in to get an appointment was a very long time to get through to a person. Other than that service dept. Personal were great. get through to a person. Other than that service dept. Personal were great. More

The process was quick and easy to follow. Everyone was so helpful and gave me excellent service! Was very excited about getting my first car and the staff was very supportive. Great job helpful and gave me excellent service! Was very excited about getting my first car and the staff was very supportive. Great job More