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Lexus of Henderson

Henderson , NV

4.8
6,926 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,926 reviews

December 02, 2020

My service advisor David and the service team went above and beyond my expectations!! Nothing but great service experience with them. Thank you so much. More

by Marq M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lexus of Henderson responded

Marq - For you to say that our Service Team went "above and beyond" really means a lot. Thank you so much! For all your future auto needs, Lexus of Henderson will be here to help.

December 02, 2020

In and out with minimal contact. Easy and fast service. Love that they vacuumed & wiped down my interior. (Didn’t need exterior washed b/c it was clean already) More

by D Dobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Dec 02, 2020 -

Lexus of Henderson responded

Thank you for the five-stars! We strive to deliver efficient and accommodating service, and it is great to hear that the team left the right impression. We appreciate your business and hope to work with you again at Lexus of Henderson!

December 02, 2020

Great staff all around as usual. From the top to the bottom 5 star service all around Charlie was great at putting things together for us More

by Tony Corona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lexus of Henderson responded

Thank you, Tony, for trusting Lexus of Henderson with your business. It is fantastic to hear that Charlie treated you to the 5-star service that we strive to offer. On behalf of all of us, we wish you safe travels!

December 02, 2020

Excellent Service, communication is great. Thanks again! I would like to follow adviser for next service and keep my car in good condition, great place to visit! More

by jackchi168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Lexus of Henderson responded

Thank you for the review! We couldn't be more pleased to hear that you had a good experience working with our team at Lexus of Henderson, and we look forward to your next visit!

December 02, 2020

Everytime we've been at Lexus of Henderson we were always treated as a customer should be treated. From Sales to Service and even Parts department, respect and kindness go a long way. This time we were looki More

by pac.racjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Nguyen
Dec 03, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Lexus of Henderson, and it means a lot to know that every department here has left you with a positive impression. We will be sure to let Michelle and Ben know that you appreciate their help, and we hope that you continue to enjoy your newly purchased vehicle!

December 02, 2020

I’ve had many dealings over the years with BMW and Mercedes dealerships. Cars are great, service always lengthy and expensive. I bought my Lexus at Lexus of Henderson because it had exactly the equipm More

by Joe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Jay Dalit
Dec 03, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us, Joe! We strive to deliver efficient and accommodating service, and it is fantastic to hear that this was reflected in your time working with Jay. Drive safely, and we hope to see you back at Lexus of Henderson!

December 02, 2020

As usual the Lexus service team took excellent care of my car repair. They also extended that same level of care to me. Kudos Lexus for doing it RIGHT More

by gmoney_222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Dec 03, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to take care of your vehicle. We are proud to have earned your business and we look forward to seeing you during your next service visit!

December 01, 2020

Tito was amazing! Super friendly, very customer service oriented and worked hard to get us a great deal in the price range we were shopping in! More

by jamiebeecook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lexus of Henderson responded

Jamie, thank you for the review! We couldn't be happier to hear that Tito took such good care of you here at Lexus of Henderson, and we will be sure to pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

December 01, 2020

This is my 3rd lexus. LS430. LS500 and now a RX350. I traded in my 500 for a more dog friendly vehicle. Sure miss my 500 however the RX is a great vehicle. My next vehicle will be a lexus. I like the a More

by DEBORAHCHASE702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lexus of Henderson responded

Deborah - Thank you for being a loyal Lexus customer! We are happy to hear that bother you and your dog are enjoying your Lexus RX 350. All of us at Lexus of Henderson appreciate your business and hope to assist you with future purchases.

December 01, 2020

The customer service of Stephen Diem is unmatched. He is the best service representative I’ve had to date. He is extremely professional and friendly. He is the reason I continue to bring my car in for servi More

by CRISSYSMITH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Dec 02, 2020 -

Lexus of Henderson responded

Carrissa, thank you so much for taking the time to leave us this review! Stephen is an amazing member of our team at Lexus of Henderson, and we couldn't be more proud to hear that he takes such good care of you. We will be sure to let him know that you appreciate his help, and if you ever need anything else, don't hesitate to come back and see us again!

Dec 02, 2020 -

CRISSYSMITH7 responded

Please thank the technician that delivered my car as well! He deserves to be recognized for an outstanding and professional job!

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