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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,877 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,877 reviews

October 24, 2020

Tito is the absolute best. This was my first time purchasing a Lexus, and he made the experience fantastic. I won’t go to anyone else. More

by Dee30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2020 -

Lexus of Henderson responded

Thank you for the review and for shouting out Tito! We appreciate your business and are thrilled to hear that you had such a successful purchase experience. Safe travels, and we hope to work with you again at Lexus of Henderson!

October 24, 2020

Lexus of Henderson does a great job maintaining my car and providing ongoing support when I need it. They've got great end-to-end customer service! More

by KIRSTENCLARK
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dalit in Service
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Oct 26, 2020 -

Lexus of Henderson responded

Hi Kristen - Thank you for taking the time to review us! It means a lot to hear that you are so confident in the Lexus of Henderson team. Safe travels, and we hope to work with you again down the road!

October 24, 2020

Everyone was great. Good experience. Finance people great. Good job Fabian. Great car. Clean facility. All were professional. Will return the next time I purchase a car. More

by KSHIELDS2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2020 -

Lexus of Henderson responded

Thank you for sharing this wonderful feedback for Lexus of Henderson! We want guests to enjoy all aspects of their experiences and I am glad that came true for you!

October 24, 2020

I always get superior service at Lexus of Henderson. Great people who keep my Lexus performing at its best keep me coming back! They take good care of my vehicle. More

by BRENDAMCLAUGHLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2020 -

Lexus of Henderson responded

Thank you, Brenda, for reviewing Lexus of Henderson! We appreciate your trust in us to always get the job done and we look forward to taking care of you next time!

October 23, 2020

Hi! They did a great job on my car, were super helpful. I'm very satisfied. They were very friendly and serviced my car perfectly More

by Lexi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2020 -

Lexus of Henderson responded

Thank you, Lexi, for reviewing Lexus of Henderson! The satisfaction of guests is our priority and we're grateful for your support and 5-stars!

October 23, 2020

5 Star Rating Earned! Awesome experience! Highly recommend for quality anf professional service. I will be back and I will recommend to everyone. Thank you Craig and David! More

by SURIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
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Oct 23, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! It is fantastic to hear that Craig and David delivered such an outstanding service experience. We appreciate your support, and hope to work with you again at Lexus of Henderson!

Oct 23, 2020 -

SURIE responded

I must also thank Shannon MacLean. Shannon was the first interaction and instrumental initiating and scheduling my appointment. She took extra care to answer many questions and provided detailed quotes for additional services. She is very knowledgeable and an excellent representative of Lexus of Henderson.

October 23, 2020

This was my first visit. I was greeted and taken care of immediately. The work was finished before the time they allowed! My guy was super friendly and explained everything. Great service! More

by KESSLERSANDRA016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2020 -

Lexus of Henderson responded

Thank you for sharing your feedback for Lexus of Henderson. It is fantastic to hear that our team made the right first impression during your service visit. We look forward to working with you next time!

October 22, 2020

Awesome and welcoming professional attitude all around can’t ask for anything Leased and bought 4 cars within 5 years Don’t pressure you in buying a car but educate why you need a Lexus More

by write2eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2020 -

Lexus of Henderson responded

We can't thank you enough for your repeat business! It makes us happy that you can turn to our Lexus of Henderson team whenever you're in need of a new lease and know that you will be well taken care of. Enjoy your new ride!

October 22, 2020

Excellent service; excellent experience from start to finish. Mr. Jimenez and Mr. Kaye answered all questions and made effort to provide a seamless purchasing process. More

by S. McCray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R. Kaye
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Oct 22, 2020 -

Lexus of Henderson responded

Thank you for taking a moment to share this wonderful feedback. Both Mr. Jimenez and Mr. Kaye are excellent members of our team and we're glad to hear that they provided you with a seamless sales experience. On behalf of everyone at Lexus of Henderson, enjoy your vehicle!

October 22, 2020

Service has always been on the spot and up front. Tyler has kept me informed while giving me options for any service that I need. More

by TROYECKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
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Oct 22, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! It is wonderful to hear that Tyler delivered such an exceptional service experience. We appreciate your business and hope to work with you again at Lexus of Henderson!

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