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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,863 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,863 reviews

August 07, 2020

Very friendly let us drive all the cars that we wanted so we could see for ourselves what we liked and then gave us a fair deal on the car that we wanted And even gave us food so we could take the time to c More

by Adams.colin16
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2020 -

Lexus of Henderson responded

Hi Colin - It is wonderful to hear that you had such an accommodating and successful experience at Lexus of Henderson! Congratulations on the new car and we hope to see you back for your first oil change!

August 07, 2020

Thank to Mr Tyler Heishman ( service ), the service was great, I wish all automotive service dept would be like him , Again I will tell all friends about it. More

by jwang1956
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
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Aug 09, 2020 -

Lexus of Henderson responded

We are thrilled to hear how confident you are in our service department! Thank you for the kind words about Tyler and for your business. We hope to see you back at Lexus of Henderson down the road!

August 07, 2020

Very impressed with the service dept. Easy drop off, received a beautiful loaner vehicle. Quick service, received my car back repaired and freshly detailed with a full tank of gas! More

by lindaedenvegas
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so glad that you enjoyed working with our service department here at Lexus of Henderson. It was our pleasure to assist you, and if you ever need anything else, don't hesitate to come back and see us again!

August 07, 2020

I really felt comfortable with all safety guidelines that are in place to keep your customers safe while getting service done. Craig, as always, took amazing care of me. Thank you! More

by Matt.pearson.vegas
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so glad you enjoyed working with Craig and our team at Lexus of Henderson. Customer safety is our number one priority here, and we are pleased to hear that we made the experience comfortable for you during this difficult time. We look forward to your next visit!

August 07, 2020

Took my car for Five thousand mile service and some warranty work. I was provided with a loaner vehicle while the work was performed. Vehicle received a complimentary car wash afterwards and was nice a More

by Carlos
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2020 -

Lexus of Henderson responded

Hi Carlos - We couldn't ask for better feedback! It is so great to hear that your service experience was efficient and successful. Thank you for trusting Lexus of Henderson with your business and we hope to see you back!

August 07, 2020

Jace is always professional and amazing with his follow up. He is the reason you purchase a luxury vehicle. The service area is excellent. Love Lexus More

by mohitlm
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer
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Aug 07, 2020 -

Lexus of Henderson responded

Feedback like this makes our day and we appreciate you taking the time to review Lexus of Henderson. We are glad to hear that Jace made sure your experience lived up to our high standards. It is a pleasure to have your business and our team looks forward to seeing you next time!

August 06, 2020

On time, service completed as promised and friendly service staff. Lyft ride scheduled and paid for which was great too. I would recommend Lexus Service. More

by DANMCGRATH26
Recommend Dealer
Yes
Employees Worked With
JDalit
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Aug 06, 2020 -

Lexus of Henderson responded

Hi Dan, thank you for leaving Lexus of Henderson a five-star review! We want customers to enjoy every aspect of their experiences and it is wonderful to see that our team made that come true for you!

August 06, 2020

My service advisor, Stephen, kept me in the loop throughout the process so I was appreciative of that so I could plan my day accordingly. When I picked it up, they were quick & my car was clean, whi More

by Ccrosley2
Recommend Dealer
Yes
Employees Worked With
Stephen
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Aug 06, 2020 -

Lexus of Henderson responded

Thanks for your five-star review of Lexus of Henderson! We're proud to hear that Stephen and the rest of our team made your service visit so transparent and considerate. We'll always be just a call away if you need anything else!

August 06, 2020

Best service department! David is always so helpful and friendly! We only trust him to take care of our Lexus and all of our service need! More

by CMBALLARD1
Recommend Dealer
Yes
Employees Worked With
David T.
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Aug 07, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! David is an excellent member of our team at Lexus of Henderson, and we are so proud that he's earned your trust. We will be sure to let him know that you appreciate his help!

August 06, 2020

Always great service. Stephen is always making sure I am taken care of and Fabian too (even when I’m in there to service my car) More

by ISABELLAQ33
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
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Aug 07, 2020 -

Lexus of Henderson responded

We're so proud to have earned your loyal business, Isabella! It's fantastic to hear that Stephen and Fabian always knock it out of the park when you bring your car in for repairs. Thank you for your confidence in Lexus of Henderson!

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