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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,853 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,853 reviews

July 24, 2020

Stephen in service was knowledgeable and friendly. I appreciated having a loaner car available and that employees were adhering to covid guidelines. Great service every time. More

by DEZVIN
Recommend Dealer
Yes
Employees Worked With
Stephen in service
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Jul 24, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson and for giving a shout out to Stephen. We're glad to hear that you enjoyed the services offered by our team as customer satisfaction is our goal. Safe travels!

July 24, 2020

Always have a great experience with the service in Lexus of Henderson. They go into details and explain thoroughly the work that will be done. More

by ANNIEBO77
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Jul 24, 2020 -

Lexus of Henderson responded

Hi Annie, thank you for reviewing Lexus of Henderson. It is great to hear that you always enjoy your visits with us as customer satisfaction is our goal. We look forward to taking care of you during your next service appointment!

July 24, 2020

I bought another Lexus bc David Tortella in service is always so knowledgeable, polite and helpful. This is the fifth Lexus I have bought. I appreciate an honest dealership and a premiere product. More

by NN
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Nguyen and David Tortella
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Jul 24, 2020 -

Lexus of Henderson responded

Thank you so much for the excellent review! We're so glad to hear you always have a great experience working with David and we're thrilled that our team helped you picked out your newest Lexus. We're proud to have earned your business here at Lexus of Henderson!

July 24, 2020

My go to place for all of my Lexus repairs! I have been a faithful customer at Lexus of Henderson for over 2 years and I am always 100% satisfied with the customer service. Stephen Diem is my advisor and I h More

by tmiro2018
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
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Jul 27, 2020 -

Lexus of Henderson responded

Thank you for reviewing us! It is great to hear that Stephen consistently hits the mark and provides you with the excellent service we aim for. We're proud to have your loyalty at Lexus of Henderson!

July 24, 2020

SO FAR WE ARE ENJOYING THE NEW RIDE OF OUR BRAND NEW LEXUS RX350 “2020”. Thank You! ONCE AGAIN BOTH Tommy Ng and Eldred Obodai. More

by ReNa Ken Kwong
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ng
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Jul 27, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! It is wonderful to hear that Tommy and Eldred helped you into a 2020 Lexus RX 350 that you love. Safe travels!

July 24, 2020

Satisfied with your service, you follow up what you promised and help me to get what I needs such as the color and type of the car. More

by Apinya.kulprathipanja
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2020 -

Lexus of Henderson responded

Thank you for sharing your feedback for Lexus of Henderson! We aim to meet the needs of our customers and I am glad to hear that you were taken care of. Enjoy your new car!

July 24, 2020

I’m always impressed with the teams knowledge and professionalism. Simply amazing service every visit! I highly recommend Lexus of Henderson. Keep up the good work! More

by Tina E
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
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Jul 27, 2020 -

Lexus of Henderson responded

Tina, thank you for the 5-star review! We are grateful that we get the opportunity to work with you here at Lexus of Henderson, and we look forward to your next visit!

July 24, 2020

My service manager David Torella is always extremely professional,helpful and friendly!!!!He makes my experience very pleasant!!! I look forward to working with him again!!!! More

by PINGSTADNICURN
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so glad you enjoy working with David here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

July 24, 2020

So many people were there on that day but they checked my car very quick! I thought I had to wait a long time since I saw so many people. Thank you so much for the quick service! More

by MIKI W.
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Lexus of Henderson responded

Timely service is our goal and we are thrilled to hear that this came through during your recent visit! Thank you so much for supporting Lexus of Henderson with a wonderful review. We hope you enjoy your weekend!

July 24, 2020

Service manager took care of the service I needed with professionalism. I will recommend Lexus of Henderson to all my friends and family. Thank you. More

by jlj_smpJJ
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2020 -

Lexus of Henderson responded

Thank you for trusting the Lexus of Henderson service department with your vehicle. We're grateful to have earned your five-stars and recommendation!

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