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Lexus of Henderson

Henderson , NV

4.8
6,953 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,953 reviews

July 19, 2020

Henderson of Lexus always exceeds in customer service. From the guys that greet you when you are driving in when dropping your car for service to the advisors and sales people. I have to mention David Tor More

by CLZT_1976
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Jul 20, 2020 -

Lexus of Henderson responded

Customer service is our priority so we're grateful to see your review! Both David and Tito are excellent to work with and will appreciate this positive feedback. All of us at Lexus of Henderson are proud to have your business and look forward to working with your family in the future!

July 18, 2020

I had a tire problem and they were able to work me in and out quickly. Thank you Tyler and all of the service department very much. More

by cpt777th
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! We're dedicated to keeping customers on the road so it is great to hear that Tyler was so accommodating and fixed your vehicle's tire. It's a pleasure to have your business at Lexus of Henderson!

July 18, 2020

Service was great. Craig helped us thoroughly with our vehicle. The dealership felt clean and safe with it's new adjustments. We always have a nice experience. More

by GAPTELL
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Lexus of Henderson responded

It makes our day to hear that you always enjoy your visits with us at Lexus of Henderson. Thank you for the wonderful feedback! We look forward to our continued relationship.

July 18, 2020

The assistance provide by Paul was perfect. Paul is an excellent representative for Lexus. Paul delivered the car in perfect condition and he explained all options. More

by Billidt
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for reviewing your five-star experience with Paul! It is our goal to take care of every Lexus of Henderson customer and we're elated to see such positive feedback. We are lucky to have your business and wish you safe driving in your new car!

July 18, 2020

You guys are the best!!! David Tortella is most courteous and helps us every time we bring our suv in for service - we are very satisfied More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jul 20, 2020 -

Lexus of Henderson responded

We always love hearing from happy Lexus of Henderson customers! It's wonderful to know that David always takes excellent care of you and we will pass along your appreciation to the team. A big thanks for the fantastic feedback!

July 18, 2020

Always a good experience dealing with Lexus of Henderson Very happy With the service Staff is always so very friendly And helpful My service writer was amazing Jayce messer is Awesome More

by Teddytirse
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce messer
Jul 20, 2020 -

Lexus of Henderson responded

We always appreciate great reviews like this, Teddy! It puts a smile on our faces to know that Jayce and the rest of our service team took excellent care of you. Thank you for stopping by to share! -The Lexus of Henderson Team

July 18, 2020

Always professional and courteous. Techs found a problem with my AC and got it repaired through extended warranty. Saved me another trip to the dealership! More

by JENIFERVW
Recommend Dealer
Yes
Employees Worked With
David Torrea
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for taking a moment to review Lexus of Henderson. I am glad to hear that our service department was able to repair your vehicle's air conditioner to ensure you stay cool while driving!

July 18, 2020

Absolutely loved Lexus, she was very kind and professional, she went out of way to help me as I didn’t have a way back over to pick up the vehicle I just purchased More

by PAMROMAN1
Recommend Dealer
Yes
Employees Worked With
Richard Kaye
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for leaving us a five-star review, Pam! We strive to meet the needs of every Lexus of Henderson customer and it is great to hear that our team went above and beyond to get you on the road. Safe travels!

July 18, 2020

Outstanding service as usual. Fast, professional, just superb service provided by Tyler Heishman and the rest of the team. Tito D’Leon also assisted in the process. Thank you! More

by Pdaisy012
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson and for giving a shout out to Tyler and Tito! We're glad to hear that you consistently enjoy your experiences with us. See you next time!

July 18, 2020

The services at this place is very good. I had a great experience when I was there on the day I needed service on my car. More

by YONGMINGYANG
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for reviewing us! Our service department is dedicated to taking excellent care of customer's vehicles and it is great to hear that you are satisfied with your recent visit. It is a pleasure to have your business at Lexus of Henderson!

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