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Lexus of Henderson

Henderson , NV

4.8
6,944 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,944 reviews

June 27, 2020

Richard is the best guy!! Lexus, shes the hardest worker in sales. Michelle no good!!!! she don’t even reach out to me!! very disappointed!!! More

by MIGOY
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Osunlana and Richard Kaye
Jun 29, 2020 -

Lexus of Henderson responded

While I'm glad to hear that Richard and Lexus could assist you, I'm sorry to see this feedback about Michelle. We have high standards of care for our customers and I apologize if we weren't more communicative. If you would like to share further details here, I'm available to take your call. Thank you for your business, Charles Gumina - General Sales Manager 702-228-7736

June 27, 2020

Service on RX350 I had to have a belt replaced after 101000 miles. Service was prompt and efficient as usual. The staff is courteous and friendly. I have always had More

by SLBORD1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for doing business with the Lexus of Henderson team. We're committed to customer satisfaction and I am thrilled to hear that you were taken care of!

June 27, 2020

The had the car I was looking for and the buying experience was once of the best I have ever had. Tito made sure everything was perfect. More

by SEFKAC
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave Lexus of Henderson a review. We're thrilled to hear that Tito helped you into a new vehicle!

June 27, 2020

Craig assisted with providing information that was needed to explain the what was going in with my vehicle. Very professional, courteous, and detailed about everything More

by APARKERJR04
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us. I am glad to hear that Craig was so accommodating during your visit to Lexus of Henderson!

June 27, 2020

Service Advisor Wonderful I am satisfied with the service.u Wonderful, wonderful, wonderful, wonderful, wonderful. What happened to the coffee? I miss the coffee. Eve More

by TGLORIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dahlit service advisor.l
Jun 28, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson. I am glad to hear that you enjoyed the service and I will be sure to share your additional feedback with our team.

June 27, 2020

Service visit plus car detailing Very professional and helpful staff, they did a good job on checking the car for the 30K service and getting the car clean and sparkling. More

by EKES6546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No longer an employee atLe us
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for coming to Lexus of Henderson for your 30k service! We love to hear that you drove home in a freshly cleaned car. See you down the road!

June 27, 2020

Lexus have the best costumer service of all time. Especially this location here in Henderson, i will always do my service or buy car here. More

by LILY_2538
Recommend Dealer
Yes
Employees Worked With
Stephan diem
Jun 29, 2020 -

Lexus of Henderson responded

Lily, thank you for sharing such wonderful feedback for Lexus of Henderson! It is a pleasure to have your business.

June 27, 2020

satisfied efficiency and appointment easy to make and convenience to owners and car service on time upon arrival at dealership. Car evaluated and serviced i More

by JMJONES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember b everyone is great
Jun 29, 2020 -

Lexus of Henderson responded

It's wonderful to hear that your recent service visit with us at Lexus of Henderson went smoothly! Thank you for trusting us with your vehicle. For all your future auto needs, we will be here to help.

June 27, 2020

Smooth process. Called to recommend safety related services and was able to keep loaner over the weekend. Not too long of a wait in and out. More

by bronnasue
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson. We're committed to customer safety and satisfaction and I am glad to hear that you were taken care of.

June 27, 2020

Needed more work done than I thought but glad to get everything done so quick and the free extras were a nice bonus to get More

by DOUGBLINN
Recommend Dealer
Yes
Employees Worked With
jay
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for trusting the Lexus of Henderson team to get the job done. We're committed to customer safety and satisfaction and are grateful to have your business.

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