Lexus of Henderson

services are done in a timely fashion Stephen Diem was very friendly and he explains what are the services going to be done, and offered me replacement vehicle. Thanks Thanks Jose fr Stephen Diem was very friendly and he explains what are the services going to be done, and offered me replacement vehicle. Thanks Thanks Jose francis More

service appointment great service and wait time was not long. clean environment and not so many people in the lounge waiting for service. extra precautions in ensure our great service and wait time was not long. clean environment and not so many people in the lounge waiting for service. extra precautions in ensure our safety. More

It was a great service. Everything was very efficient and done in timely fashion. Prices were not expensive. Professional team. Nice environment. I love going there done in timely fashion. Prices were not expensive. Professional team. Nice environment. I love going there More

Lexus of Henderson has great costumer service, the salesman Fabian Jimenez worked with our budget and we got a good deal on our new 2020 ux200. salesman Fabian Jimenez worked with our budget and we got a good deal on our new 2020 ux200. More

Warranty Service - Battery David and the team at Lexus of Henderson were able to book my car for a warranty service on the battery the same day as when I called. As usual, the David and the team at Lexus of Henderson were able to book my car for a warranty service on the battery the same day as when I called. As usual, the service was fast, friendly, and efficient. More

Stephen Diem is a Awesome service manger. Takes the time to hear me out about my vehicle and showing me great hospitality. Thank you Sir! to hear me out about my vehicle and showing me great hospitality. Thank you Sir! More

All my visits. Ray was very patient with me for weeks as I was not sure exactly what I wanted. Richard in finance could write upside down so that was impressive. Ray was very patient with me for weeks as I was not sure exactly what I wanted. Richard in finance could write upside down so that was impressive. He was also very professional. More

Great experience with our Rick, a little crazy with Benjamin He wasn't pushy at all very professional and great with follow up. The finance manager messed up a bit & didn't charge my credit card the correct amou He wasn't pushy at all very professional and great with follow up. The finance manager messed up a bit & didn't charge my credit card the correct amount before finishing up the deal. So I saw on my home phone which I never see cause we hardly use it and have the ringer off but this guy called me probably 20+ times. Thankfully the salesman called my cell cause his number was stored in my phone and able to go through for them to have someone meet up with me to take final payment. The employee from another dealership showed up at my office with a blank form and asked me to fill it out with all my information, address, credit card number, expiration date , name & security code on the back & a dollar amount to be charged. I had to call back & ask what's the dollar amount? I don't feel comfortable just giving my info with a blank form to someone that doesn't even work at that dealership the form is supposed to be taken to... Not the smartest to just give someone all that information so hopefully my card info doesn't get stolen. On a positive note they did a good job at cleaning up some imperfections on the NX like the wheels & small dent on the gas cover & some scratches however they missed a couple scratches on the front end & I didn't notice till I got the vehicle home & a tear in the leather on the back seat & the screen on the navigation is fogged up on the top & you can't see clearly, also the Lexus wasn't cleaned on the outside at least when I picked it up. I wish I would of spent some more time looking at everything before I left the dealership, but its about a hour round trip from my place & had to get back to get some work done... More

Great customer service; great professionals; understanding of customers situation and needs; customer experience is undeniably; Rich in Finance and Mike the used car manager are Awesome understanding of customers situation and needs; customer experience is undeniably; Rich in Finance and Mike the used car manager are Awesome More

very accommodating service department I had the maintenance work done on my car in a jiffy and at a lower cost than taking it anywhere else. Thanks, Lexus Service Department! I had the maintenance work done on my car in a jiffy and at a lower cost than taking it anywhere else. Thanks, Lexus Service Department! More