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Lexus of Henderson

Henderson , NV

4.8
6,940 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,940 reviews

May 27, 2020

David Torrella is the reason this dealer shines like a frickin' star. His vast library of knowledge and experience with Lexuses from decades of learning and ownership has made service with him an absolute More

by Monkeypee
Recommend Dealer
Yes
Employees Worked With
David Torrella
May 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to share your wonderful experience with David at Lexus of Henderson! We're so glad to hear that you enjoyed your experience with us!

May 27, 2020

60k check up They handled my appointment on time with great interaction about the process. Everyone was helpful and kept me informed as the service process proceed More

by gsiemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to work with you here at Lexus of Henderson, and we look forward to your next service visit!

May 27, 2020

Michelle was fabulous! No pressure to buy a car on my first visit. No sales persons garbage lines. I would buy anither car from her. More

by hannah32
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review, Hannah! We appreciate the wonderful feedback about our teammate, Michelle, and we're delighted you enjoyed working with her here at Lexus of Henderson. Hope to see you next time!

May 27, 2020

Outstanding! Fabian and Richard took great care of us and we have told our friends to come to Lexus of Henderson for their next car purchase due to their excellent customer service! More

by KENNEDY.K
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard (Finance)
May 28, 2020 -

Lexus of Henderson responded

Thank you for shopping with Fabian and Richard at Lexus of Henderson. We are so grateful to have you as a customer!

May 26, 2020

40,000 mile service Lexus of Henderson is always professional and courteous. The service department completed my services quickly and efficiently. David Torrella provid More

by navila.lv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
May 26, 2020 -

Lexus of Henderson responded

Thank you for visiting Lexus of Henderson! We look forward to taking care of you during your next service visit!

May 25, 2020

Great staff, everyone was very polite and worked very diligently. The dealer who helped me with my service was very kind and made sure to inform me about everything i needed to know about my vehicle’s ma More

by michael tat
Recommend Dealer
Yes
Employees Worked With
Tyler
May 26, 2020 -

Lexus of Henderson responded

Michael, thank you for taking the time to review Lexus of Henderson! We look forward to taking care of you during your next visit with us!

May 25, 2020

Ray was very helpful and friendly and made the car buying experience very easy and comfortable. Thank you Ray for the great customer service. I will recommend my family and friends to Lexus Henderson. More

by Kristina Culpepper
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lexus of Henderson responded

Thank you for shopping at Lexus of Henderson, Kristina! We're thrilled to hear that Ray helped you into the perfect vehicle!

May 24, 2020

Craig Kelly has always been a super excellent and attentive service provider . I do my service at LOH explicitly because of him . 5 star plus . More

by NELOC1K1
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lexus of Henderson responded

Thanks for your continued support! All of us at Lexus of Henderson look forward to working with you next time!

May 24, 2020

Martrell... thank you for taking care of me even after I signed ALL papers. I will gladly recommend you to anyone looking to purchase a vehicle. You went above and beyond any expectations I had. I appreciat More

by Gen Salgado
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lexus of Henderson responded

Gen, thanks for supporting Lexus of Henderson!

May 24, 2020

All was well. But I believe I should have received a Senior Discount and forgot to request it. With the bill of $300, I’m angry with myself for not asking or for my service person for not offering! More

by sharinlv
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lexus of Henderson responded

I'm sorry to hear that you are frustrated. I am unable to find your contact information based on this review, but please give me a call and we will see what we can do to rectify this situation. Thank you, Roy Hollinger - Service Director - (702) 228-7736

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