Lexus of Henderson

David T was wonderful in handling my service including the problem with my car bra. The guy checking in my car was excellent also. I didn’t get his name but he was efficient and very polite. I particul the problem with my car bra. The guy checking in my car was excellent also. I didn’t get his name but he was efficient and very polite. I particularly appreciated the new disinfecting measures that have been addedin addition to mask wearing. Thank you. More

Our first experience buying a Lexus in Henderson was excellent. Our sales rep Michelle worked with our budget and got us into a luxury car when we wanted to upgrade from a Camry. Rick was also awesome. excellent. Our sales rep Michelle worked with our budget and got us into a luxury car when we wanted to upgrade from a Camry. Rick was also awesome. We came to Henderson Lexus when the Las Vegas Lexus dealership wasn’t as accommodating. And I’m glad we did! They were super friendly and were patient taking their time to explain every detail. Thank you for the excellent customer service! More

30,000 mile check-up I came in on a Saturday morning but there were only a few customers waiting. I was given the heads up that the service will take approx. 3 hours, but I came in on a Saturday morning but there were only a few customers waiting. I was given the heads up that the service will take approx. 3 hours, but they were done at 2.5 hours. Service was great! More

Always a great experience. Service was done quick, no pressure or up-sales. Loaner vehicle was ready and waiting. Received a full vehicle report when done. Tyler Heishman, my Service Manager always take pressure or up-sales. Loaner vehicle was ready and waiting. Received a full vehicle report when done. Tyler Heishman, my Service Manager always takes good care of me. More

The car is good！But the service is so bad ！They applied the wrong number plate for me what I write on the paper！And they pay off lately than the contract day for the car what i trade in！So I paid one more the wrong number plate for me what I write on the paper！And they pay off lately than the contract day for the car what i trade in！So I paid one more month loan by myself！ More

This is my 3rd Lexus and I couldn’t be happier. From sales to service always get 5 star service. Tito was very professional and fulfilled all my requests. I would give him a 10 if I could. sales to service always get 5 star service. Tito was very professional and fulfilled all my requests. I would give him a 10 if I could. More

Negotiations were smooth. I feel like I got a fair trade in value on my CRV, and on my purchase! I would recommend Lexus of Henderson to others. in value on my CRV, and on my purchase! I would recommend Lexus of Henderson to others. More

The service guy was fine but the prices too (opinion) high Prices way too high for the services provided. Every time before yesterday I paid the very high price of the second choice for normal service. But Prices way too high for the services provided. Every time before yesterday I paid the very high price of the second choice for normal service. But yesterday, I saw the prices for a simple 90,000 service and I am stopping paying the price for dealer service after yesterday's visit. Willing to pay $400 or even $500 for the second choice but the price was a little under $800. Not worth it. Maybe if you replaced the brakes, flushed the entire cooling system etc... You could sell it but..... BTW: Your salesperson was good, but sorry I believe that if I will continue to go back every 5,000 miles I will be seeking an independent garage to do the work. Whomever established that pricing needs to rethink. More

Awesome service during such a hard time for us all! We are very satisfied with the services we received from Tito! Thank you Thank you! are very satisfied with the services we received from Tito! Thank you Thank you! More

Eldred helped us 3+ years ago when we leased the GX and he was great to work with again transitioning into a new lease during these unusual circumstances. he was great to work with again transitioning into a new lease during these unusual circumstances. More