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Lexus of Henderson

Henderson , NV

4.8
6,942 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,942 reviews

May 21, 2020

Best car buying experience I have ever had! This is my third Lexus since 2004 and although they were all great experiences, this time was the least stressful and quickest purchase of the three. More

by WSTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat Mason, Dakota Montgomery, Jay Dalit
May 21, 2020 -

Lexus of Henderson responded

It makes us smile to hear that this was your best Lexus purchase yet! Thank you so much for rating Lexus of Henderson five stars and giving a shout out to Martrell, Kat, and Dakota. We hope that your newest car is treating you well. Enjoy your day!

May 21, 2020

Flat Tire Everyone was very helpful and friendly as always. A pleasant and comfortable area to be at, while waiting for the car service. Very satisfied for the More

by gelato426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
May 21, 2020 -

Lexus of Henderson responded

This is the type of feedback that we love to see! Thank you for supporting Lexus of Henderson!

May 21, 2020

Awesome - never had a problem taking my car to Lexus of Henderson Tyler Heishman is a pleasure to work with - he has always been on top of my issues . Thank you More

by THISJOS4EJ
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman, all the guys who greet you when u pull up
May 21, 2020 -

Lexus of Henderson responded

Thank you for your continued support! We're pleased to hear that Tyler always takes care of you during your visits to Lexus of Henderson. See you next time!

May 21, 2020

These guys are great. If you want to buy a car, ask for Tito. If you need any help in the service department, ask for tyler. 10/10 would recommend. More

by austinbrookslv2015
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
May 21, 2020 -

Lexus of Henderson responded

Hi Austin, thanks for taking a moment to leave Lexus of Henderson a review! Tito & Tyler are great to work with and they will love to hear your feedback. We look forward to seeing you next time!

May 21, 2020

Always prompt with warm courtesy. Trying to meet and satisfy customer needs all the time. Feels like , I want to revisit as soon as possible. More

by shunchan
Recommend Dealer
Yes
Employees Worked With
Stephen at service
May 21, 2020 -

Lexus of Henderson responded

We love to see this type of feedback! Thank you for supporting Lexus of Henderson!

May 21, 2020

I’m always impressed by the outstanding service that I receive at Lexus. This visit was no exception the staff was very friendly and “Covid aware” and also provided me the information and my vehicle in a More

by HARRYFAGEL
Recommend Dealer
Yes
Employees Worked With
Tyler, Alex
May 22, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are grateful to have you as a customer here at Lexus of Henderson, and we look forward to your next visit!

May 21, 2020

Michelle made the process super convenient and easy, was responsive to all questions and worked with finance on our behalf to make the deal quick and streamlined. Highly recommend this dealer and sales rep! More

by taylor_vandervoort
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Lexus of Henderson responded

We’re delighted to see your 5-star review, Taylor! Thank you for taking the time to share this generous feedback about our teammate, Michelle. All of us here at Lexus of Henderson appreciate the recommendation!

May 20, 2020

Extended Warranty The guy who tried to sell me the extended warranty, didn’t want to tell me how to get the registration check refund. AMVD told me the check had to be More

by STENGERJ1629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy in finance isn’t mentioned. It could of been a Richard.
May 26, 2020 -

Lexus of Henderson responded

I'm disappointed to see this review. It is never our intention that any customer leaves feeling disrespected or unsatisfied, and I'm sorry to hear that we didn't leave you with that impression. I'd like to speak to you directly about what happened during your visit, but I am unable to find your contact information based not this review. Would you consider giving me a call? Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

May 20, 2020

Ray has been helping me since 2017 and everything goes smooth with him. I was able to finalize everything in less than 2 hours. You know this does not happen usually at any dealership. More

by TARO07
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lexus of Henderson responded

We love to hear that you can turn to Ray whenever you're in need of a new vehicle and know that you will be well taken care of. Thank you so much for your repeat business! We hope that you're loving your new vehicle.

May 20, 2020

I love Lexus they’re the best. Great service, treated like luxury and always going above and beyond for their customers. I can’t wait til I finish paying off my car so I can start on a Lexus truck next. More

by AUSTINH2207
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lexus of Henderson responded

Thank you for the five stars! It means a lot to hear you say that our team always goes above and beyond to help you out here at Lexus of Henderson. We look forward to your next visit!

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