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Lexus of Henderson
Henderson , NV
6,944 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,944 reviews
May 04, 2020
Excellent experience. Responsive with the whole process. Would consider buying here again. Car was prepped and ready for me to take after the sale and helpful throughout the process. Would consider buying here again. Car was prepped and ready for me to take after the sale and helpful throughout the process. More
by walvendia
Verified CustomerEmployees Worked With
May 03, 2020
Great service. Thanks to the team for getting me back in the road quickly for a non scheduled appointment. The car wash helped me out also. the road quickly for a non scheduled appointment. The car wash helped me out also. More
by JPETERS13
May 02, 2020
Lexus of Henderson Service has always worked to achieve excellent service to my needs. And have received periodic calls informing on update status. Outstanding teamwork. excellent service to my needs. And have received periodic calls informing on update status. Outstanding teamwork. More
by DAROSE3
May 02, 2020
What I've come to expect The service was the same as always--Excellent. I was kept up to date as the service progressed. I was very happy to see a cleaning person follow up The service was the same as always--Excellent. I was kept up to date as the service progressed. I was very happy to see a cleaning person follow up after a customer left. More
by LLAINGOR
Employees Worked With
David
May 02, 2020
Great Had door edge guards and scratch guards installed on new 450 h fsport back in late Feb. before the virus broke out. The products are good protections Had door edge guards and scratch guards installed on new 450 h fsport back in late Feb. before the virus broke out. The products are good protections, just seemed a little pricey. More
by Maveric1123
May 02, 2020
Martrell is fine young man, very respectful, informative and attentive. No problems with Making and completing the deal. I enjoyed dealing with everybody at dealership. “5 stars” and attentive. No problems with Making and completing the deal. I enjoyed dealing with everybody at dealership. “5 stars” More
by Alsmqt
May 02, 2020
The customer service was outstanding I looked online someone contacted me great detail about or item I was looking at Drove over to my house so I could test drive it fell in love with it and now I own i someone contacted me great detail about or item I was looking at Drove over to my house so I could test drive it fell in love with it and now I own it thank you More
by DEBRA.CAUDILLO
Employees Worked With
May 01, 2020
Great service and good communication. It took a few days to get the parts, but it was due to the COVID situation. Overall, I was happy with the service to get the parts, but it was due to the COVID situation. Overall, I was happy with the service More
by gpainton
Employees Worked With
David in Service
May 01, 2020
Lexus Henderson is our choice everyone very friendly mostly knowledgeable and explained all our Choices,Richard White our Salesman he explained everything he was Great . Hopefully I can send him a cust mostly knowledgeable and explained all our Choices,Richard White our Salesman he explained everything he was Great . Hopefully I can send him a customer . Lexus Henderson is our Dealership. More
by Lvmnm
Employees Worked With
May 01, 2020
The service looked really good but the car wash was not so good. The towels used to dry the car not so good. The carpeting inside car looked Good,! Liked the courtesy pick-up and back. so good. The towels used to dry the car not so good. The carpeting inside car looked Good,! Liked the courtesy pick-up and back. More
by SIDNEYHOLSTEIN
Employees Worked With
