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Lexus of Henderson
Henderson , NV
6,847 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,847 reviews
Verified Customer
March 26, 2020
Very polite. Nice environment that makes the wait, longer than expected, nice. The service representative was very professional. The car was washed. Communication Nice environment that makes the wait, longer than expected, nice. The service representative was very professional. The car was washed. Communication and confirmation via text was very helpful and welcome. More
by LESO5555
Employees Worked With
March 25, 2020
Great Customer Service I have always been pleased with the service I receive. However, Jay Dalit ‘s professionalism and ability to get to the bottom of the situation quickl I have always been pleased with the service I receive. However, Jay Dalit ‘s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Lexus for years to come. More
by SPECIAL888
Employees Worked With
Jay Dalit
March 25, 2020
It was great working with Tyler in the service department, he did everything he could for me! Service was fast and friendly! Highly recommend them! department, he did everything he could for me! Service was fast and friendly! Highly recommend them! More
by Mastabladez
Employees Worked With
Tyler
March 22, 2020
90,000 mile service check. Another service check with no surprises and no complaints. Employees were professional. This time I needed a loner car which was provided. I had sp Another service check with no surprises and no complaints. Employees were professional. This time I needed a loner car which was provided. I had special concern about a tire and questions were answered. More
by JRRA320
Employees Worked With
I do not remember their names.
March 22, 2020
Everyone was very kind very caring. I loved how they were trying super hard to get me in the right Lexus amazing first time experience especially first time buyer trying super hard to get me in the right Lexus amazing first time experience especially first time buyer More
by gisselecontreras85
Employees Worked With
March 21, 2020
Jay always furs a great jobThe person who took my Jay always furs a great job The person who took my reservation made a mistake on the day of reservation but they were still able to accommodate me Jay always furs a great job The person who took my reservation made a mistake on the day of reservation but they were still able to accommodate me More
by mphalen
Employees Worked With
Jay
March 20, 2020
Easy and Low Key Mr. Dackow is friendly and gracious. He made leasing my first Lexus easy and worked hard to get me the car I wanted in a price range I was comfortable Mr. Dackow is friendly and gracious. He made leasing my first Lexus easy and worked hard to get me the car I wanted in a price range I was comfortable with. The financial information was accurate and there were no surprises. I love my new UX 200! More
by Acreative1
Employees Worked With
March 20, 2020
Service department always delivers. Jay does a great job! Listened to my issues; engaged with the technicians; kept me informed on progress or additional issues. What more could a customer ask for? Thanks muc Listened to my issues; engaged with the technicians; kept me informed on progress or additional issues. What more could a customer ask for? Thanks much! More
by SWEENEY5126
Employees Worked With
Jay Dalit
March 15, 2020
I always feel like I’m VIP when I go regardless of the reason. Very communicative and makes the experience hassle free. I love my dealership. reason. Very communicative and makes the experience hassle free. I love my dealership. More
by Marcie702
