Back

Lexus of Henderson

Henderson , NV

4.8
6,868 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,868 reviews

March 07, 2020

Outstanding service manager David was informative very helpful had my car ready in timely matter he knew I was sick had my car delivered. Fantastic manager More

by KARENRADECKI
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager David
Mar 09, 2020 -

Lexus of Henderson responded

Karen - Thank you for sharing this great feedback about David! We are so glad that he could make your service experience more convenient. Safe travels!

March 06, 2020

Everything service wise and Tyler was wonderful except they did a very poor job with the complimentary car wash. More streaks on all the windows. I had to redo it after I left. Just a FYI for future patro More

by KMSMINNIE
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was my service agent. Wonderful!
Mar 09, 2020 -

Lexus of Henderson responded

Thank you for the compliments of Tyler's customer service and for taking the time to share your feedback about the car wash. We're always looking for ways to improve and will look into this.

March 04, 2020

I was there with my 12months old baby The whole team was I was there with my 12months old baby The whole team was there to help and expedite the process Thank you so much will definitely recommend going More

by HILITWEISS
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torela from service department was very helpful
Mar 04, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are pleased to hear that our team was able to help you out here at Lexus of Henderson. We are grateful for your recommendation, and we hope to see you again down the road!

March 03, 2020

Good people but didn’t like the salesman offering us a rate of 4.5%. After some time and playing a “game” with us, he did come down to 1.9 %. What’s the deal??? More

by RSUEMCHATTON
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Lexus of Henderson responded

We want to be straightforward with our guests and I'm sorry to hear that you felt misled. I will be sure to address your concerns with my team. If you'd like to share anything further about your visit, feel free to reach out to me directly. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

March 03, 2020

Very good customer service and real good detail about the car you are interested in I will Recommendother to one of the best dealership Lexus More

by LEEFLOYD
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team here at Lexus of Henderson. We hope to see you again sometime!

March 03, 2020

Inspection for repair I rated the price because I have been in the Lexus Family 26 plus years and have not paid for inspection. I am aware that I am new to Lexus Of Hender More

by SUNIG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman and the Technician Eric.
Mar 03, 2020 -

Lexus of Henderson responded

Thank you for the review - we are grateful for your longtime Lexus loyalty, and we will certainly take your feedback seriously. We hope to get another chance to impress you.

March 01, 2020

I thought everyone was great, from Rick, Mike to twala. Very friendly and respectful. I would recommend this dealership to my family. I know you will treat them just as good. Ty More

by Ko
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lafayette 5 stars
Mar 02, 2020 -

Lexus of Henderson responded

It means a lot to hear that our team earned your recommendation. Thank you so much for rating us five-stars and mentioning Rick, Mike, and Twala! We are glad to have you as a Lexus of Henderson customer.

February 29, 2020

Paul was extremely helpful. What he said he would do, he made sure was completed. He followed the process from beginning to end. Always keep us informed. More

by MB400
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Lexus of Henderson responded

It's fantastic to hear that Paul guided you through your car-buying experience with five-star service. Thank you so much for choosing Lexus of Henderson! We are grateful for your business and hope you absolutely love your new vehicle.

February 29, 2020

From the moment you walk in they make sure to tend to you & give you the best quality service. All departments were helpful & worked with what we needed More

by Brenda
Recommend Dealer
Yes
Employees Worked With
SIRUI
Mar 02, 2020 -

Lexus of Henderson responded

Brenda - Thank you for such an outstanding review! All of us at Lexus of Henderson are honored to have you as a loyal customer and look forward to our continued relationship.

February 28, 2020

2019 Lexus ES 350 Excellent service my service manager David Torella is always courteous and eager to help. Would highly recommend David he genuinely cares about his cu More

by CC1101
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Lexus of Henderson responded

Thanks so much for taking the time to share your five-star experience with David at Lexus of Henderson! We are grateful for your business.

...
563
...