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Lexus of Henderson
Henderson , NV
6,956 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,957 reviews
January 21, 2020
Excellent service Service was handled in a professional manner. There were no surprises and it was completed in a timely manner. The service staff was courteous and ove Service was handled in a professional manner. There were no surprises and it was completed in a timely manner. The service staff was courteous and overall it was a enjoyable process. More
by MTWYMAN
Verified CustomerEmployees Worked With
Don't remember name
January 20, 2020
normal service Service was very good but an unusually long time, Normal service is usually an hour or less and last week was about 2 hours. I guess the car wash was Service was very good but an unusually long time, Normal service is usually an hour or less and last week was about 2 hours. I guess the car wash was busy More
by JMCPOKERTOUR
Employees Worked With
TYler
January 20, 2020
Customer service was PHENOMENAL !! From the start to the finish everything was stream lined to the presentation of the car to the finance paperwork!! I love this dealership ! GET YOU A From the start to the finish everything was stream lined to the presentation of the car to the finance paperwork!! I love this dealership ! GET YOU A LEXUS !! More
by Williamsfam
Employees Worked With
January 18, 2020
Great, prompt service.Loved our agent Michelle Great, prompt service. Loved our agent Michelle Suson. Love my new GX460. We have owned Lexus SUVs for over 10 years and always used Henderson Lexu Great, prompt service. Loved our agent Michelle Suson. Love my new GX460. We have owned Lexus SUVs for over 10 years and always used Henderson Lexus. We won’t go anywhere else because we found the BEST! More
by HOLBERT222K
January 18, 2020
I don’t live in Vegas but I still received excellent service and the staff were great! Very timely and informative while I was going through my purchase! I will definitely recommend this location to oth service and the staff were great! Very timely and informative while I was going through my purchase! I will definitely recommend this location to others! More
by npatel2430
Employees Worked With
Sumit Patel
January 17, 2020
65,000 mile regular maintenance Jay Dalit is always straightforward when he discusses any issue with my car. I trust him. I know - as other customers do - he provides excellent Jay Dalit is always straightforward when he discusses any issue with my car. I trust him. I know - as other customers do - he provides excellent, honest service! More
by YFCMAC
Employees Worked With
January 17, 2020
Appointments mean nothing! I had a 10:40 appointment. Waited until 11:20 and still had not been called to see the service rep. I left without having my oil changed. Very angry a I had a 10:40 appointment. Waited until 11:20 and still had not been called to see the service rep. I left without having my oil changed. Very angry and disappointed. Evidently an appointment means nothing. I'm getting my oil changed elsewhere. I've driven a Lexus for 25 years and I've always thought the service and attention was exceptional. Now, I feel as though the personalized service is a thing of the past and it puts doubt in my mind about buying another Lexus. More
by Lexus Owner Since 1995
Employees Worked With
Jay Dalith
January 17, 2020
50,000 Maintenance Excellent service provided. Service was done in an efficient manner. I waited for my car and enjoyed the refreshments. I did notice, however, tha Excellent service provided. Service was done in an efficient manner. I waited for my car and enjoyed the refreshments. I did notice, however, that the large Coffee, Hot Chocolate Center was replaced with a simple coffee pot??? More
by MYHILTON
Employees Worked With
David Torella
January 17, 2020
warranty work and maintenance They were very nice to work with. I was given a loaner vehicle. The car was ready on time and came in at the quoted price. Everything seems to be wo They were very nice to work with. I was given a loaner vehicle. The car was ready on time and came in at the quoted price. Everything seems to be working fine, so I'm happy with the outcome. More
by dmbradyfamily
Employees Worked With
Jay Dalite
January 16, 2020
Awesome! The team of Lexus IS very efficient and extremely helpful. I liked the prompt assistance and the helful ride home with lyft. Great team you have!! The team of Lexus IS very efficient and extremely helpful. I liked the prompt assistance and the helful ride home with lyft. Great team you have!! More
by JOHN.SIMMONS
Employees Worked With
Steven
